Senior Associate Accounting Operations (On Contract)

Our Mission

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. 

We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

Your Impact on Our Mission…

As an Accounting Operations Senior Associate, you will support key transactional accounting functions with a primary focus on Travel & Expense (T&E) and broader procure-to-pay (P2P) operations. You will partner closely with the accounting team to ensure accurate, timely processing of expenses and financial transactions, while supporting overall financial operations.

This is a contractual role. Shift timings- 5.30 pm -3.30 am IST

You’ll Enjoy This Role if You… 

• Take ownership and see matters through to completion with strong attention to detail
• Are comfortable working in a high-volume, process-driven environment
• Have strong judgment and know when to escalate risks or issues
• Are proactive, organized, and able to multitask independently

Your Day to Day Is… 

• Review and process employee expense reports in accordance with company policy
• Work closely with employees on reimbursements and expense-related inquiries
• Perform T&E reviews for accuracy, completeness, and policy compliance
• Support corporate card reconciliations and expense tracking
• Ensure timely processing and resolution of exceptions
• Support invoice intake, validation, and approval workflows
• Monitor processing queues and follow up on missing or incomplete information
• Assist in ensuring purchase order (PO) utilization and tracking is up to date
• Provide ad-hoc support related to vendor coordination and transaction inquiries
• Prepare documentation and back-up for financial reporting
• Contribute to the management and escalation of risks and issues
• Assist in annual audits and cross-functional requests
• Assist in month-on-month close

You’d be Successful in This Role if You Have… 

• Graduation with experience of working with financial and budget information. 4-8 years of corporate experience (working with international teams is an added advantage)
• Working knowledge of the below tools of Coupa and NetSuite
• Strong analytical skills and ability to consider wider objectives
• Excellent written and verbal communication skills
• Excellent working knowledge of Microsoft Office, particularly Excel (Pro)
• Solid understanding of corporate finance and accounting topics
• Excellent problem-solving skills and ability to synthesize large amounts of data
• Be ready to take initiatives and multitask independently

About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. 

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.  We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

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