Sales Appointment Setter

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we’re the world’s leading open hotel commerce platform, supporting 56,000 hotels in 150+ countries - with over 140 million reservations processed by SiteMinder’s technology every year.

About your Sales Appointment Setter role…

In this role, you’ll be the first point of contact for potential customers, driving the growth of our business by generating qualified leads and creating opportunities for our Customer Success team. Your energy, persistence, and sales acumen will directly influence our global impact.

What you’ll do…

• You will spend most of your time on the phone connecting with our existing customer base.

• You will use your tenacity to connect with qualified decision makers and your influencing
  skills to set appointments for our customer success team.

• Pipeline management will be key to your success - engaging with leads in the pipeline over multiple channels (Phone and email) and diligently track progress in CRM.

• Meet KPIs: # of outbound calls, emails, contact rate, and meetings scheduled (among others)

What you’ll have…

• 1–2 years of experience in B2B sales, telemarketing, business development, or a similar customer-facing role.

• Experience working in a BPO or contact center environment with sales or performance targets.

• Strong verbal and written English communication skills, with confidence speaking to business decision-makers.

• Basic understanding of the B2B sales process and lead generation.

• Experience researching companies and contacts using CRM tools and public websites.

• Familiarity with CRM platforms such as Salesforce, HubSpot, or similar systems.

• High school diploma or equivalent.

• Goal-oriented and comfortable working with daily or weekly KPIs and sales targets.

• Passion for sales, lead generation, and building relationships with potential customers.

• Enjoys working in a fast-paced, results-driven environment and is motivated to exceed targets.

Our Perks & Benefits…

- Equity packages for you to be a part of the SiteMinder journey

- Hybrid working model (in-office & from home)

- Mental health and well-being initiatives

- Generous parental (including secondary) leave policy

- Paid birthday, study and volunteering leave every year

- Sponsored social clubs, team events, and celebrations

- Employee Resource Groups (ERG) to help you connect and get involved

- Investment in your personal growth offering training for your advancement

Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.