Junior IT Security Analyst

We are a Site Intelligence company transforming how industrial businesses operate. Our platform turns your existing infrastructure into a source of actionable operational intelligence, enabling teams to see what's happening, understand why, and improve continuously. By surfacing the operational signals that reports miss, we help the world's largest logistics, manufacturing, and warehousing operators stay one step ahead, making operations visible and driving proactive safety. We're a fast-growing, high-agency team building category-defining products by leveraging the latest technologies in computer vision and AI.

Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights.

Role Overview

The IT Security Analyst will be a critical, hands-on resource responsible for the daily operations and administration of Protex AI's internal IT environment and core security tooling. Reporting to the Head of Security, Risk & Compliance, this role's primary mission is to provide support for day-to-day IT operations, and to support the advancement of our strategic compliance initiatives (ISO 27001 certification maintenance, SOC 2 Type I audit readiness targeting completion in 2026, and preparation for ISO 42001).

The ideal candidate is a highly organised and technically curious individual, ready to take ownership of vital operational processes in a high-growth environment. This is an exciting entry level role which will give a recent graduate experience of an IT Security function in a fast-scaling start up.

Key Responsibilities

The IT Security Analyst will manage the operational security and IT needs, ensuring efficiency and control across the organization:

• User Lifecycle Management: Assist with the entire employee lifecycle, including timely and secure provisioning and de-provisioning of systems access, network access, and end-user equipment.

• Device & Asset Management: Configure, provision, and de-provision employee laptops to security baselines. Maintain and update the hardware and software asset inventory to ensure licensing and compliance.

• Security Monitoring & Triage: Monitor and perform initial triage of security alerts, logs and dashboards from various tools, for escalation to the Head of Security.

• Vulnerability Support: Conduct initial assessment and triage of vulnerability scanning tool findings across applications and infrastructure, supporting the vulnerability management program.

• GRC and Compliance Support: Assist the Head of Security in gathering, documenting, and organising evidence required for external audits - including Protex AI's first SOC 2 Type I audit, and ongoing ISO 27001 certification maintenance - as well as assisting in the implementation of other key compliance initiatives.

• Vendor & Third-Party Risk Support: Conduct initial security and data processing agreement (DPA) reviews of third-party vendors, escalating risk findings to the Head of Security.

• Client Assurance Support: Be the internal point of contact for client security due diligence questionnaires.

• Tooling Implementation: Assist with the deployment, configuration, and integration of operational security solutions (e.g., VPN, EDR, DLP, MDM).

• Secure Business Enablement: Support business units in securely configuring newly acquired software and setting up third-party integrations, ensuring new tools meet Protex AI's security baseline before go-live.

• Process Automation: Improve the efficiency of current internal IT Security operations.

• Helpdesk & Triage (L1/L2): Serve as the first point of contact for day-to-day operational issues, including password resets, access issues, and basic troubleshooting, minimising employee downtime.

Requirements

• Experience & Education: A Bachelor's degree (or equivalent experience) in Computer Science, Information Technology, Cybersecurity, or a related technical field. This is an entry-level position; graduate candidates are welcome.

• Technical Aptitude: Foundational understanding of core IT operations, networking concepts, and operating systems (macOS and Windows).

• Service & Communication: Excellent written and verbal communication skills with a strong focus on customer service and empathy for end-users.

• Organisational Skills: Proven ability to manage multiple simultaneous tasks, prioritise effectively, and maintain meticulous documentation. Proactive and self-motivated by nature, a "doer".

• Security Curiosity: A demonstrated, self-driven interest in the cybersecurity landscape, risk management, or regulatory compliance frameworks.

• Cloud Service Providers: Familiarity with AWS and their services.

Desirable Skills (a plus)

• Familiarity with modern Identity Providers (IdP) like Okta, Azure AD, or Google Workspace.

• Adept at using AI tools to automate processes and repetitive tasks.

• Basic scripting skills (e.g., Python, PowerShell) for process automation.

Please note: we are unable to offer visa sponsorship for this position. Additionally, the successful candidate will be required to be in our Dublin office on Westland Row at least two days per week.

Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.