Receivables & Billing Accountant

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
The Receivables & Billing Accountant supports the Asset Protection Division (APD) through a broad range of accounting and accounts receivable activities that contribute to the accurate recording, reconciliation, and reporting of financial transactions. This role is responsible for payment application, account maintenance, collections, reconciliations, dealer funding support, cancellation accounting, and month-end close activities that help ensure the accuracy and integrity of APD financial results.   Working closely with internal business partners, customers, dealers, agents, and external stakeholders, the Receivables & Revenue Accountant researches and resolves accounting issues, analyzes account activity, prepares reconciliations and reporting, and supports process improvement initiatives.    This position offers the opportunity to develop expertise in receivables, revenue-related accounting, and financial operations while contributing to a collaborative and high-performing accounting organization.

Key Responsibilities:

• Apply and reconcile customer payments while researching and resolving payment discrepancies and unapplied cash.
• Maintain customer account records and ensure the accuracy of billing, funding, and receivable transactions.
• Analyze receivable activity, delinquent accounts, and account exceptions to support timely resolution and collections efforts.
• Process and reconcile cancellation, funding, and other account-related transactions.
• Prepare journal entries, account reconciliations, and supporting schedules for month-end close activities.
• Investigate variances, reconcile outstanding items, and maintain accurate financial records.
• Prepare recurring operational and accounting reports and analyze trends impacting receivables and cash activity.
• Support internal and external audits by providing documentation and responding to inquiries.
• Partner with internal stakeholders to resolve issues, improve processes, and strengthen internal controls.
• Ensure compliance with company accounting policies, procedures, and regulatory requirements.

Core Competencies (Skills, Knowledge and Abilities):

• Knowledge of Generally Accepted Accounting Principles (GAAP) and financial reporting concepts.
• Strong analytical, problem-solving, and reconciliation skills.
• Ability to interpret financial data and identify trends, variances, and exceptions.
• Excellent attention to detail and commitment to accuracy.
• Effective communication and relationship-building skills.
• Strong organizational skills and ability to manage competing priorities.
• Proficiency with Microsoft Excel and financial systems.
• Ability to work independently and collaboratively in a fast-paced environment.

Required Qualifications:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or an equivalent combination of education and relevant accounting responsibilities.
• Background in accounting, accounts receivable, cash application, collections, financial operations, or a related function.
• Knowledge of account reconciliations, financial analysis, and accounting processes.
• Proficiency in Microsoft Excel and business systems used to manage financial data.
• Strong analytical, organizational, and communication skills.

Preferred Qualifications:

• Background supporting month-end close activities and general ledger reconciliations.
• Familiarity with SAP, PBS, or similar accounting and billing platforms.
• Exposure to audit support, internal controls, and process improvement initiatives.
• Insurance, financial services, premium billing, or other high-volume transaction environment knowledge.
• Progress toward CPA, CMA, or another professional accounting designation.

The internal title for this role is Analyst General Accounting. 
Employee Benefits:  We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health.  Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.   
Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.
Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation.  General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.