Program Support Analyst (00603)

PMA has an opening for a Program Support Analyst to support project management information systems, including Oracle Unifier, for a public-sector infrastructure capital improvement program. The Program Support Analyst translates business and technical needs into effective workflows, dashboards, reports, data practices, and system integrations. This role collaborates with program managers, controls specialists, process leads, enterprise-system teams, and end users to improve PMIS usability and performance.

This role works on-site at the customer facility in Virginia Beach, VA.

Organizational Responsibilities

• Applies expertise in PMIS and Oracle Unifier to develop creative solutions that improve business processes, requirements, dashboards, reports, data quality, and system integrations across capital project environments.
• Collaborates with project managers, business process leads, program controls specialists, IT enterprise systems, finance, and other departments to translate operational needs into usable PMIS solutions.
• Supports requirements analysis, process and data improvements, portfolio reporting, integrated system workflows, user support, and the exploration of responsible AI-enabled capabilities.
• Directly impacts mission partners by helping to modernize work systems and drive organizational effectiveness.

Position Qualifications

• Bachelor's degree in information systems, engineering, data analytics, computer science, business, or a related field.
• 7+ years of experience working in Project Management Information Systems (PMIS) environments including Oracle Unifier, dashboard development, and integration of related software tools.
• Hands-on experience analyzing and improving Oracle Unifier business processes, requirements, workflows, reports, or configurations.
• Experience developing dashboards and reports that present portfolio-, program-, and project-level performance information to different stakeholder groups.
• Experience supporting integrations between a PMIS and related scheduling, financial, document-management, asset-management, reporting, or collaboration tools.
• Experience conducting requirements analysis and translating business and technical needs into user-friendly system and data solution.
• Experience with data-quality assessment, data cleanup, validation, and governance supporting reliable reporting and analytics.
• Equivalent combinations of education, experience, and training may be substituted for the stated minimum qualifications. 

Some added qualifications that might set you apart include the following:

• Knowledge of Primavera P6, Oracle EBS or Oracle ERP Cloud, Hyperion, ArcGIS, Hexagon EAM, or comparable enterprise platforms.
• Experience supporting PMIS evaluation, platform selection, configuration, implementation, migration, or adoption.
• Knowledge of Power BI, Tableau, SQL, APIs, ETL tools, or comparable business-intelligence and integration technologies.
• Experience with capital planning, project prioritization, program controls, cost, schedule, risk, or resource-management data.
• Experience applying data-permission, cybersecurity, privacy, and responsible AI requirements within enterprise workflows.
• Experience designing or implementing generative AI, natural-language-query, automation, or digital-assistant capabilities.
• Experience supporting wastewater, water, or other public-utility capital improvement programs.

Additional Requirements Physical: Standing or sitting for long periods; must be able to lift up to 15 pounds at times and spend extended hours in front of a computer screen. Cognitive: Problem-solving, written, and verbal communication skills; computer and software skills; and ability to read and interpret text online or in printed form. About PMA At PMA, employee well-being is a daily priority. We offer a combination of workplace options that include a PMA office location; work-from-home; or a client site. Wherever we work, we openly share knowledge as we believe that collaboration with peers improves our work product and that pursuing subject matter expertise is a lifelong endeavor.   We are committed to a culture of equity, diversity, and inclusion. We affirm and respect diverse backgrounds and opinions because we believe they yield the best solutions for our clients. We promote emotional intelligence and trust by nurturing these values within our new hires.   We encourage staff to develop rewarding, long-term careers at PMA, and we implement formal leadership development programs that help you attain your goals. At PMA, shared success is a core value. Every employee who contributes is recognized, celebrated, and rewarded. We look for self-driven candidates eager to assume responsibility and join a community of respect founded on collaboration and accountability, not titles. If you aim to transform the project management practice toward continuous improvement of project outcomes, the profession, and yourself, PMA looks forward to warmly welcoming you to our team.   We offer competitive pay and benefits, wellness programs for you and your family, and career development opportunities to advance your professional goals.   As a PMA professional, you will be empowered to make timely and effective decisions and significant daily contributions to complex facets of project delivery. Join a team that has achieved a world-class reputation in the construction industry and has been voted a “Best Place to Work.”  PMA offers competitive wages and comprehensive benefits, including medical, prescription, dental, vision, time off with pay, 401(k) with company match, life, disability, and professional development reimbursement for qualifying employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), disability, national origin, or any other characteristic protected by applicable laws, regulations, and ordinances. Qualified female and minority applicants are encouraged to apply. EOE, including persons with disabilities and veterans. VEVRAA federal contractor.