Offline Partnerships & Cross-Sell- Paytm Gold I Exp- 8- 12 Years
- Onsite
- All sales jobs
- Full-time Employment
- Growth
About the role
About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability.
Role OverviewWe are looking for a high-ownership, execution-first General Manager to drive cross-sell initiatives by working closely with offline business teams and partners across locations. This role is critical in bridging central product and business teams with on-ground leaders, ensuring rapid execution, structured feedback loops, and strong MIS-driven decision making.The role demands significant travel, deep coordination with senior field leaders, and the ability to operate with an entrepreneurial mindset in ambiguous, fast-moving environments.
Key Responsibilities● Act as the single-point owner for driving cross-sell initiatives through offline teams across regions● Travel extensively across cities to work with regional and city heads, align on targets, incentives, and execution plans, and resolve on-ground bottlenecks in real time● Ensure consistent execution of cross-sell programs across all locations● Drive adoption of new products through offline channels and identify high-potential locations and teams for scaling● Build and refine cross-sell playbooks in collaboration with central teams based on field learnings● Act as the voice of the field by gathering structured feedback from frontline teams and leaders● Translate qualitative on-ground feedback into clear, actionable inputs for product, operations, and leadership teams● Build and own robust Excel-based MIS dashboards covering cross-sell performance, location-wise metrics, leader-wise performance, and funnel conversion● Ensure data accuracy, reporting discipline, and timely business reviews● Use MIS and insights to drive accountability and course correction● Work closely with senior offline leaders, product, operations, and analytics teams● Influence without authority and drive alignment across multiple stakeholders
Candidate ProfileExperience● 8–12 years of overall experience (flexible for exceptional candidates)● Strong exposure to field-led or offline businesses with multi-location operations● Prior experience in startups, founder’s office roles, early-stage ventures, or P&L; ownership is strongly preferred
Mindset & Traits● Entrepreneurial mindset with strong ownership orientation● High hunger to grow and visible career ambition● Comfortable with ambiguity, travel, and on-ground problem solving● High energy, resilience, and strong bias for action● Excellent relationship-building skills with senior leaders and field teams
Skills● Strong Excel skills including MIS creation, dashboards, and analysis● Structured thinking and clear communication● Ability to convert unstructured field inputs into actionable business insights● Comfortable presenting insights and recommendations to senior leadership
What Success Looks Like (12–18 Months)● Cross-sell becomes a scaled, repeatable growth engine through offline teams● Clear ownership, execution playbooks, and MIS established across locations● Strong trust and working relationships built with regional and city leaders● Field feedback consistently influencing product and business decisions
Why This Role● High-impact, high-visibility role working closely with leadership● Opportunity to shape and scale offline × digital cross-sell at a national level● Ideal for candidates seeking real ownership rather than a desk-bound GM role
Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story!
Role OverviewWe are looking for a high-ownership, execution-first General Manager to drive cross-sell initiatives by working closely with offline business teams and partners across locations. This role is critical in bridging central product and business teams with on-ground leaders, ensuring rapid execution, structured feedback loops, and strong MIS-driven decision making.The role demands significant travel, deep coordination with senior field leaders, and the ability to operate with an entrepreneurial mindset in ambiguous, fast-moving environments.
Key Responsibilities● Act as the single-point owner for driving cross-sell initiatives through offline teams across regions● Travel extensively across cities to work with regional and city heads, align on targets, incentives, and execution plans, and resolve on-ground bottlenecks in real time● Ensure consistent execution of cross-sell programs across all locations● Drive adoption of new products through offline channels and identify high-potential locations and teams for scaling● Build and refine cross-sell playbooks in collaboration with central teams based on field learnings● Act as the voice of the field by gathering structured feedback from frontline teams and leaders● Translate qualitative on-ground feedback into clear, actionable inputs for product, operations, and leadership teams● Build and own robust Excel-based MIS dashboards covering cross-sell performance, location-wise metrics, leader-wise performance, and funnel conversion● Ensure data accuracy, reporting discipline, and timely business reviews● Use MIS and insights to drive accountability and course correction● Work closely with senior offline leaders, product, operations, and analytics teams● Influence without authority and drive alignment across multiple stakeholders
Candidate ProfileExperience● 8–12 years of overall experience (flexible for exceptional candidates)● Strong exposure to field-led or offline businesses with multi-location operations● Prior experience in startups, founder’s office roles, early-stage ventures, or P&L; ownership is strongly preferred
Mindset & Traits● Entrepreneurial mindset with strong ownership orientation● High hunger to grow and visible career ambition● Comfortable with ambiguity, travel, and on-ground problem solving● High energy, resilience, and strong bias for action● Excellent relationship-building skills with senior leaders and field teams
Skills● Strong Excel skills including MIS creation, dashboards, and analysis● Structured thinking and clear communication● Ability to convert unstructured field inputs into actionable business insights● Comfortable presenting insights and recommendations to senior leadership
What Success Looks Like (12–18 Months)● Cross-sell becomes a scaled, repeatable growth engine through offline teams● Clear ownership, execution playbooks, and MIS established across locations● Strong trust and working relationships built with regional and city leaders● Field feedback consistently influencing product and business decisions
Why This Role● High-impact, high-visibility role working closely with leadership● Opportunity to shape and scale offline × digital cross-sell at a national level● Ideal for candidates seeking real ownership rather than a desk-bound GM role
Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story!
Description as published by Paytm.
