People Partner, UK Lead

Mission

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.

In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Role Purpose

Our clinics are where Neko shows up most tangibly – for our members and for our teams. Nowhere carries more of that than the UK: currently our largest clinical market, and the clearest test of whether our people practices hold up under real growth. What members experience in clinic is downstream of how those teams are built and led.

This role operates across two teams: a cross-functional People team that supports UK clinics locally, and Neko's global People Partner team, focused on clinics and operations worldwide – together built to deliver one people agenda that holds up locally and at scale. As UK Lead, this role owns the full people strategy behind how the UK scales: what the organisation looks like, how clinic teams are shaped and staffed, how people are led, developed, and rewarded, and what it feels like to work here. It also carries the embedded, day-to-day work of keeping clinics running well today. Both, at the same time, and neither at arm's length.

 

What you'll do in the first 6-12 Months

Own the clinical people agenda for the UK

• Be the day-to-day People partner across UK clinical leadership – senior operations and medical leaders through to frontline clinic managers – owning workforce planning, organisational design, and talent decisions for the clinical population

• Sit at the table with UK clinical leadership as the voice of the people agenda

• Support the development and internal mobility routes that let clinical talent grow – into deeper expertise, wider scope, or leadership

• Work as part of a cross-functional local People team – alongside TA, Rewards, Growth, and People Ops partners – to deliver one joined-up agenda for UK clinics

Be embedded in clinics

• Spend real time in clinics to understand how work actually happens – not just what's written down

• Build trust with clinic teams by showing up consistently, listening carefully, and following through

• Stay close to what members experience in clinic, and read it as signal about how the team is resourced, structured, and led

• Bring sound judgement and discretion to the most sensitive people matters on the clinical floor

Help clinic leaders lead well

• Coach leaders through hiring, performance, and the conversations that are hard but important

• Build the leadership capability and multi-way feedback culture that keep employee relations issues from piling up – and support teams and leaders through the ones that do

• Support first-time clinic managers as they build confidence, capability, and steady leadership habits

• Turn central People programmes into clinic-ready practice, and call out where a centralised approach misses frontline reality

Data-informed, judgement-led, moving at the pace of the business

• Use staffing patterns, clinical pipeline data, and on-the-ground signal to shape workforce decisions ahead of need

• Put data and AI to work in how the People agenda actually runs – sharper decisions, less manual effort, and more time on the judgement calls and the highest-impact work

• Spot strain, inconsistency, or risk early, and address it before it reaches a member – team strain usually shows up in the clinic room before it shows up in the data

• Take change from decision to genuine adoption – bringing clinic teams with you, without pausing delivery to do it

Hold both hats: UK delivery and global clinical strategy

• Operate as part of Neko's global People Partner team, and help drive its clinical strategy rather than just feed into it

• Bring the UK's clinical reality into that team's agenda, so decisions made at scale hold up on the ground

Minimum Requirements

• 8+ years as a senior People or HR Business Partner leader, supporting both senior levels of leadership and frontline leaders of larger teams

• Experience holding a local delivery mandate and a genuine seat in broader, cross-market strategy at the same time

• A track record of leading people change in fast-moving, scaling businesses – comfortable revisiting what you built six months ago because the business has moved

• Fluent with people data and actively using AI in your own work – to reach better decisions, and to cover more ground than the role would otherwise allow

• A habit of tying people decisions to the experience customers or members actually receive – able to show how team design, capability, and morale land in the room, not just in engagement scores

• Able to support employee relations, but stronger still at building the leadership capability and culture – feedback, engagement, trust – that stops most of it arising

• Working knowledge of UK employment law, with the judgement to know when to bring in specialist expertise

• Based in London, and ready to spend regular time in clinics