Senior Account Executive

We are seeking a driven and commercially minded Senior Accounts Executive to manage and grow a portfolio of client accounts while actively driving new business acquisition.

In this role, you will operate as both a hunter and farmer — responsible for identifying and closing new opportunities, as well as deepening relationships with existing clients to maximise lifetime value. You will serve as a trusted advisor to clients, ensuring solutions delivered align with their business goals while uncovering opportunities for expansion.

This role requires a strong balance of sales acumen, relationship management, and operational discipline, with the ability to manage multiple stakeholders and drive revenue growth in a structured, process-driven environment.

What You'll Do

Business Development

• Identify, prospect, and acquire new clients to expand the company’s customer base

• Manage the full sales cycle from lead generation to closing

• Develop and execute strategies to penetrate new accounts and market segments

• Collaborate with internal teams to develop compelling proposals and solutions

Revenue & Performance Management

• Own revenue targets for both new business and existing accounts

• Track, analyse, and forecast sales performance and account metrics

• Use data insights to refine strategies and improve conversion and retention rates

Account Growth & Client Management

• Own and manage a portfolio of key client accounts, building strong, long-term relationships with decision-makers

• Act as the primary point of contact, ensuring high levels of client satisfaction and retention

• Proactively identify client needs and recommend tailored solutions to support their evolving business objectives

• Drive account expansion through cross-sell and upsell opportunities

Operational Excellence

• Coordinate the successful delivery of solutions in alignment with client expectations and internal capabilities

• Ensure structured account management processes are followed, including CRM updates, pipeline tracking, and reporting

• Communicate clearly on project status, risks, and opportunities to both internal and external stakeholders

• Continuously identify areas to improve client experience and internal workflows

What We Seek

• Diploma or Degree in Business Administration or a related field

• 3–6 years of experience in Sales, Account Management, or a similar client-facing role

• Proven track record in both new business acquisition and account growth

• Strong commercial acumen with the ability to identify and close revenue opportunities

• Experience managing full sales cycles and handling client negotiations

• Strong analytical skills with proficiency in CRM tools and Excel

• Highly organised with a structured, process-driven approach to managing pipelines and accounts

• Excellent communication and stakeholder management skills, with the ability to influence and build trust at multiple levels

• Self-driven, resilient, and comfortable operating in a fast-paced, target-driven environment

Preferred

• Experience in logistics / tech-enabled platforms / marketplaces

• Exposure to B2B sales environments with mid-to-large clients

• Ability to mentor junior team members or contribute to process improvements

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice