Campaign Operations Specialist

Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. Numerous firsts for humanity in fields such as fuel cells, electrification, space, software-defined vehicles, surgical robotics, and more all rely on Jama Connect® requirements management software to minimize the risk of defects, rework, cost overruns, and recalls. Using Jama Connect, engineering organizations can now intelligently manage the development process by leveraging Live Traceability™ across best-of-breed tools to measurably improve outcomes. Additionally, customers have access to cutting edge AI functionality to modernize their requirements workflows and processes. Our rapidly growing customer base spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, consumer electronics, financial services, and insurance industries.

The Campaign Operations Specialist is responsible for executing campaigns and supporting marketing programs within established frameworks. Applies working knowledge of systems and processes to deliver reliable results. Begins identifying opportunities for efficiency and improvement. 

What You'll Do: 

• Executes campaigns end-to-end (build, QA, launch) 

• Creates basic automation (email nurtures, triggers) 

• Troubleshoots common system or campaign issues 

• Suggests small improvements to workflows 

• Understands campaign goals and KPIs, aligns work to team-level objectives (Demand Gen, Events, etc.) 

• Builds and modifies reports/dashboards 

• Identifies straightforward data issues and resolves them 

What You'll Bring: 

• Demonstrated ability to collaborate across teams 

• Working knowledge of MAP/CRM functionality 

• Campaign structures, segmentation, and automation basics 

• Understanding of team KPIs and campaign goals 

• Work independently within established frameworks 

• Prioritize multiple projects effectively 

• Excellent written and verbal communication skills with presentation experience  

• A passion for data, metrics and reporting with experience using attribution reporting tools (RCE preferred) 

• 1-3 years of marketing operations experience 

• Strong experience with email marketing in a B2B environment, with emphasis on deliverability 

Nice to Have: 

• Adobe Marketo Engage Digital Marketer Professional, Adobe Marketo Engage Business Practitioner Professional (or equivalent) 

Perks and Benefits: 

• Virtual first and culturally diverse work environment spanning 8 countries. 
• Ambitious and fun work with a chance to define distinct, company-shaping tangible contributions. 
• Flexible time off and leave programs crafted to meet the needs for your rejuvenation and extra support to cope with life events with a quarterly $75 wellness reimbursement. 
• Comprehensive and affordable medical, dental and vision plans with pre-tax savings accounts and a generous 401(k) employer match.
• 6+ weeks of paid parental leave to bond with your new family member.
• Emphasis on learning and development at all levels with a subscription to LinkedIn Learning. 

At Jama Software, we welcome passionate individuals who have the unrestricted right to work in the United States, including natural citizens and Green Card holders, and reside in eligible states to join our team.

Jama Software participates in E-Verify and will provide the federal government with your Form I-9. 

If you get to this point, we hope you're feeling excited about the job you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Jama Software’s mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes. 

Jama Software is an Equal Opportunity Employer. Qualified applicants will be considered without regard to any characteristic protected under federal, state, or applicable law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at recruiting@jamasoftware.com to request an accommodation.