Payroll Manager

Company Overview

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.

ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.

At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here.

About the Role

ID.me is seeking an experienced Payroll Manager to own end-to-end payroll operations for our growing, multi-state workforce. This role ensures accurate, timely, and compliant payroll processing while partnering closely with People Ops, Finance, and Legal to support company growth. The ideal candidate combines deep technical payroll expertise with a strong compliance mindset and the ability to improve processes as the company scales.

Key Responsibilities

• Own and manage the end-to-end payroll cycle for all U.S. employees, ensuring accuracy and timeliness across multiple states
• Ensure compliance with federal, state, and local payroll tax regulations, wage and hour laws (FLSA), and multi-state employment requirements
• Process garnishments, bonuses, commissions, and equity-related payroll events
• Reconcile payroll general ledger accounts and partner with Accounting on month-end close, accruals, and payroll-related journal entries
• Manage relationships with payroll providers, tax agencies, and benefits vendors; serve as primary point of contact for payroll system administration
• Administer and audit benefits deductions, 401(k) contributions, and other pre/post-tax deductions in coordination with People Ops
• Manage quarterly and annual payroll tax filings and support year-end payroll processes
• Maintain internal controls and support internal/external payroll audits
• Identify and implement process improvements and automation opportunities as headcount grows
• Respond to employee payroll inquiries with a high level of service and confidentiality
• Stay current on evolving payroll compliance requirements, including multi-state nexus and remote-work tax implications
• Support ad hoc reporting and analysis for Finance, HR, and executive leadership

Required Qualifications

• 5+ years of progressive payroll experience, including at least 2 years in a payroll management or lead role
• Hands-on experience processing multi-state U.S. payroll for a company of 300+ employees
• Strong working knowledge of federal and state payroll tax regulations, wage and hour laws, and payroll accounting principles
• Experience with a major payroll/HRIS platform
• Experience processing equity compensation (RSUs and stock options) in payroll
• High attention to detail and strong ownership of accuracy and deadlines
• Excellent communication skills and discretion when handling sensitive employee data

Preferred Qualifications

• Relevant professional certification in payroll management, such as Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC)
• Experience in a high-growth technology or SaaS company
• Experience with SOX compliance and payroll internal controls
• Familiarity with international and contractor payroll

The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. 

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

U.S. Pay Range$1—$1 USDMountain View, CA Pay Range$136,000—$160,224 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.