Senior Strategic Consultant Professional Services

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.   We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.   Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.   Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

About the job

The Professional Services team at Contentsquare is dedicated to accelerating time-to-value and helping customers realize measurable impact from their digital experience data. As a Senior Strategic Consultant, you will act as a trusted advisor who combines strategic consulting, data analysis, and technical understanding to help clients turn complex digital experience data into measurable business outcomes. You will guide customers through business prioritization, roadmap development, and organizational change while collaborating closely with Data Analysts, UX Design Consultants, Customer Success, technical stakeholders, and senior client executives. 

What you’ll do

• Own strategy-focused professional services engagements from discovery through delivery, ensuring quality and momentum.

• Assess customer data maturity, collection concepts, data quality, and measurement needs.

• Translate Contentsquare data and platform insights into prioritized recommendations, roadmaps, and business cases.

• Facilitate workshops and executive reviews with business and technical stakeholders.

• Partner with Data Analysts and UX Design Consultants to deliver impactful outcomes. 

• Embed digital experience intelligence, data governance, and measurement practices into customer decision-making.

• Contribute to reusable consulting frameworks and advocate for customer needs internally.

• Align stakeholders around digital experience priorities and the actions required to deliver them.

• Drive measurable customer value by turning reliable digital experience data into clear roadmaps and repeatable measurement practices.

• Collaborate with customer executives, operational and technical teams, Customer Success, Product, and other Professional Services colleagues.

What you’ll need to succeed

• Strong experience in management consulting, strategic consulting, or customer-facing business advisory roles. The candidate is expected to operate at a senior level.

• Strong structured thinking and strategic problem-solving skills, with the ability to frame ambiguous challenges clearly.

• Strong analytical and quantitative problem-solving skills.

• Strong understanding of digital analytics platforms, data collection concepts, data structures, data quality, and the technical conditions required for reliable outcomes.

• Leverage AI to support your day-to-day and customer deliveries

• Experience in working with data requirements, measurement frameworks, data governance, or data quality in a customer-facing environment.

• Experience in influencing senior stakeholders and navigating complex organizational dynamics.

• Ability to manage a portfolio of diverse clients independently.

• Hands-on experience with digital analytics and BI tools, with the ability to navigate data models, dashboards, queries, and measurement frameworks. Experience with data infrastructure or CRO platforms is required.

• Travel requirement: Travel as required for customer engagements and team events.

Nice-to-have

• Experience in e-commerce, retail, or digital transformation environments is a plus.

• Experience in Contentsquare products. 

• Professional fluency in English and French is required; additional languages are a plus.

Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.   Here are a few we want to highlight: - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year - Work flexibility: hybrid and remote work policies - Generous paid time-off policy (every location is different) - Lifestyle allowance - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work - Every full-time employee receives stock options, allowing them to share in the company’s success - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts - And more benefits tailored to each country   Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.   Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.   Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.