Manager, Software Engineering, Server

Location: San Francisco, Denver, Dallas, Boston, Atlanta-US Remote

Who Are We?  

About Airlock Digital: 

Airlock Digital is a global leader in application control and allowlisting. We seek to empower every organization to run only what they trust and operate free from malware and ransomware.  

With rapid growth across Australia, North America, and EMEA. We are committed to our core values, respect, determination, and integrity. We support a diverse and expanding global customer base. At Airlock, we pride ourselves on being a team of humble, collaborative, and driven professionals who support one another and share a passion for cybersecurity.

What We are Looking For: 

We are looking for a hands-on engineering manager to lead the Airlock Digital Server team. You will own the technical direction of a mature security product and the performance, growth, and health of the team, while giving engineers clear ownership and decision-making authority. 

Airlock Digital Server is at the center of our application-control platform. It supports policy and allowlisting workflows, communication with endpoint agents, execution data, reporting, enterprise authentication, integrations, administration, and large-scale customer deployments. 

Key Responsibilities:

• Set the Airlock Digital Server's technical direction and turn product, security, and customer priorities into executable plans. Guide decisions about architecture, data integrity, system boundaries, asynchronous processing, external interfaces, authorization, performance, failure behavior, and backward compatibility. 

• Lead and develop a group of engineers across countries and career levels. Create an accountable, psychologically safe team through clear expectations, effective one-on-ones, candid feedback, career development, and support for hiring and onboarding. 

• Stay hands-on where it matters most through design and code reviews, critical implementation, complex debugging, incident response, and high-risk delivery decisions. 

• Evolve a mature codebase while balancing delivery with security, reliability, performance, maintainability, testability, and focused technical-debt reduction. Ensure deployments, migrations, upgrades, and rollbacks are safe in customer-managed environments. 

• Improve execution through clear priorities, realistic plans, early risk management, and consistent follow-through. Strengthen documentation, testing, delivery automation, observability, secure development, release readiness, production support, and responsible use of AI-assisted tools. 

• Lead challenging customer and production investigations across the application, data, background processing, integrations, upgrades, deployment environments, and server-agent interactions. Turn recurring failures into lasting improvements. 
• Partner with product management, QA, SRE, DevOps, security, support, cloud engineering, and endpoint teams to coordinate delivery, resolve dependencies, and improve customer outcomes. 

Required Skills & Qualifications: 

• 8+ years of experience designing, building, shipping, and sustaining complex server-side or enterprise software, with hands-on expertise in architecture, APIs, data access, background processing, automated testing, performance, and major upgrades. 

• Experience leading a mature product spanning multiple services, interfaces, data stores, and operational components, with a commitment to continuous learning and the ability to help the team grow and adapt as technologies and needs change. This includes improving testing, delivery automation, observability, and technical-debt management while continuing to deliver product improvements. 

• Strong knowledge of data modeling, indexing, query performance, migrations, data integrity, and high-volume operational data, plus asynchronous processing concepts such as concurrency, retries, idempotency, throughput, and recovery. 

• A record of building secure enterprise applications, with sound judgment about authentication, authorization, role-based access control, session management, encryption, secrets, input validation, API security, auditability, and sensitive customer data. 

• At least three years managing a small software engineering team, including coaching engineers at different career levels, delegation, performance feedback, career development, difficult conversations, hiring, and team health. 

• Principal-level technical leadership experience setting durable direction, resolving architectural tradeoffs, mentoring senior engineers, influencing beyond the immediate team, and aligning technical decisions with business and customer needs. 

• Clear written and verbal communication, sound judgment, and experience leading distributed teams. You can document decisions, explain technical tradeoffs, communicate risks early, and build alignment across engineering, product, customer-facing teams, and time zones. 
• A bachelor's degree in computer science, software engineering, or a related field is preferred but not required. Equivalent practical experience is welcome. 

Bonus Points:

• Professional experience with Ruby and Ruby on Rails in a mature server-side application, including supporting technologies such as Puma, Passenger, Jbuilder, Rack middleware, server-rendered views, JavaScript, or Tailwind CSS. 

• Experience developing Go services, command-line utilities, data-processing tools, or performance-sensitive components. 

• Experience with MongoDB or another document database, plus Redis or a background-job framework such as Resque. 

• Experience operating Linux applications and working with Docker or Podman, container images, system services, Nginx, shell scripting, RPM or DEB packaging, and appliance-style distribution. 

• Experience with application control, allowlisting, endpoint protection, EDR, anti-malware, software trust, application reputation, or another security product where secure failure behavior, auditability, reliability, and careful change management matter. 

• Familiarity with enterprise identity technologies such as SAML, LDAP, OAuth 2.0, Microsoft Entra ID, and Google authentication, plus secure APIs, webhooks, SIEM, and integrations with platforms such as Microsoft Graph, Jira, ServiceNow, Slack, or Microsoft Teams. 
• Experience with high-volume data ingestion, search, reporting, retention, backup and restore, or performance tuning for deployments supporting tens of thousands of endpoints, and with modernizing a long-lived codebase while continuing to serve customers. 

What We Offer: 

We don’t think money is everything, but we know it is an important part of your decision to apply for a role. Additional factors considered in extending an offer include responsibilities of the job, education, location, experience, knowledge, skills, abilities, and internal equity, alignment with market data, or applicable laws.  

At Airlock Digital we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, dental, and vision insurance – 401K Plan with 4% Company Match – Life and Disability Programs – Paid Parental Leave - Paid time off and Paid Holidays – Volunteer and Birthday Time off – Home Office Allowance 

Our Commitment: 

We believe in supporting our team members both personally and professionally. Named one of the USA’s Greatest Places to Work in 2024 and 2025, we value flexibility, trust, and a work environment that empowers our team to do their best work. 

We will be assessing applications as they come in, so we encourage you to send your resume through to us as soon as possible. All official job offers from our company are extended directly by our recruitment team and will be sent through an official BambooHR document for your review and signature. Please be aware that we do not ask for any personal information in the process of extending offers of employment, such as financial details or social security numbers. Upon acceptance of any offer, we will request such information as part of the onboarding process prior to or on your first day of employment, and only after completing a background check through an authorized third-party vendor. If you receive any communication asking for personal details outside of these processes, please contact us immediately to verify the authenticity of the request. Your security is important to us, and we are committed to a safe and transparent hiring experience. No contact from recruitment agencies, thank you