Retail Development Associate

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Retail Development Associate

At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. As our new Retail Development Associate, you’ll help partners get set up on Wolt, support their day-to-day operations, and ensure they have the training, tools, and guidance needed to succeed.

What you’ll be doing

As Retail Development Associate, you’ll focus on onboarding, supporting, and growing SMB retail partners. You’ll work across teams to provide training, resolve challenges, and monitor performance to help partners thrive on the platform.

Day-to-day in this role you’ll:

• Assist with onboarding new SMB retail partners to the Wolt platform
• Support in building and updating digital product catalogs
• Provide partners with training on how to use the platform effectively
• Troubleshoot partner challenges and coordinate with the relevant internal teams
• Monitor key performance indicators and support partners in improving their results
• Collaborate with operations, marketing, and sales teams to ensure partner success

Our humble expectations 

• Have the charm, empathy and honesty to build strong relationships.
• Are used to high-performance, high-expectation cultures.
• Have a proven track record of making sales and closing deals.
• Take a hands-on, proactive approach to getting stuff done and seeing things through.
• Have fluent and persuasive written and spoken communication skills in English and Hungarian.
• Are entrepreneurial, innovative, and good at solving problems.
• Can adapt quickly in a rapidly changing market.
• Have around 1 year in onboarding, customer support, or retail operations, executing defined workflows end to end and meeting SLAs.
• Are tech-savvy and quick to learn new systems, troubleshooting basic issues and escalating smartly when they exceed scope. 

What we offer

• 🌍 Independent work in a dynamic, international team
• 💻 Modern work equipment
• 📚 A steep learning curve in a global tech company
• 🫶 Volunteer day
• 🍿 Snacks & drinks in the office
• 💳 SZÉP-card*
• 🏥 Private health insurance*
• 🏋️ All You Can Move card (self-financed)*
• 💙 Employee Assistance Programme - therapy & wellbeing*
• % Discount on your Wolt orders*
• 👶 Extended parental leave for fathers: 16 weeks total*

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!  We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.