Sidekick

Sidekick is an AI agent that manages frontline operations over text. Workers text problems, photos, or voice memos in any language; it answers from the company's own documents, creates and routes the work order, and syncs with the software the company already runs. No app, no login, works on any phone. It watches connected machine data and texts the right worker the moment something starts drifting, before it becomes downtime. And it compounds: most of the industrial world runs on undocumented knowledge, and Sidekick is the first thing that documents it as a byproduct of the work itself. Every interaction contributes to a searchable knowledge base the company owns, so tribal knowledge stops walking out the door when veterans retire.

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