---
title: "Supplier Manager- Customer Operations"
company: "Zego"
company_url: "https://www.remjobs.works/companies/zego"
url: "https://www.remjobs.works/job/zego-supplier-manager-customer-operations-1fb0cb73-f6bc-4296-8b3e-979071db31dd"
apply_url: "https://jobs.ashbyhq.com/zego/417e63e8-51ac-4eb2-a109-fff97a5e20ef"
workplace: hybrid
location: "London"
employment_type: full-time
seniority: mid
role: customer-support
region: united-kingdom
date_posted: 2026-09-24T11:20:39.397Z
first_seen_by_remjobs: 2026-09-24T11:40:49.731Z
---

# Supplier Manager- Customer Operations

**Zego** · London

Apply: https://jobs.ashbyhq.com/zego/417e63e8-51ac-4eb2-a109-fff97a5e20ef

## About Zego

Zego makes insurance simple for drivers and businesses, with flexible cover and telematics that reward safer habits - trusted by over half a million UK drivers.

## About the role

#### About Zego 🚀

At Zego, we're on a mission to do the good thing, not the insurance thing.

Insurance hasn't changed much in over a century. The way we live, work and travel has. We're building the real-time, AI-driven infrastructure that powers innovative insurance, so good drivers get cover that works the way they actually drive.

**We're not just updating insurance; We're leading the AI evolution in insurance **🤖

For us, AI isn't a line on a roadmap or a buzzword on a slide. It's our operating reality, and it's how we build products that back drivers instead of the old insurance playbook.

We don't do things slowly, and we don't do bureaucracy. We back high-performance builders who want ownership, early responsibility and the chance to do the most career-defining work of their lives. You'll get the space to try things, the tools to move fast, and the room to see your ideas reach millions of drivers.

Do not take our word for it. Read what Zegons say about us on [Glassdoor](https://www.glassdoor.co.uk/Overview/Working-at-Zego-Insurance-EI_IE1851459.11,25.htm).

If you're ready to build the future of insurance,** we're hiring.**

Zego's suppliers keep Claims, Fraud and Customer Services running. As Supplier Manager, you'll own that network end to end: finding the right partners, onboarding them, and holding them to a high bar on performance and compliance.

You'll report to the Head of Technical Claims and lead the full supplier lifecycle, from due diligence and contract negotiation to performance monitoring, risk management and exit planning, working closely with stakeholders across the business. FCA-regulated standards and operational resilience sit at the centre of everything you do.

#### The Zego ways of working 🏡

Teams work better with time to collaborate and space to get things done. We call it Zego Hybrid: some of us are in our office (central London or Halifax) weekly, others monthly or quarterly. It's about finding the balance between face time and focus that produces great work and a healthy life around it.

We also make a point of getting everyone in the same room. Teams come together every quarter, and once a year the whole company does, properly. It's a serious investment and consistently one of the best parts of the year.

[Here is what the last one looked like](https://www.youtube.com/watch?v=QKOYDx6AMxQ).

#### Benefits 🎁

💰 Market-competitive salary, benchmarked against your function and reviewed every year.

🏆 Annual performance bonus, linked to company performance and your contribution.

📈 Share options, a real stake in the company and a share in the future you build

🩺 Private medical insurance.

🏖️ Pension, generous holiday, and £1,000 a year to spend on getting to the office or learning something new.

💻 Cutting-edge systems and tools, so you always have what you need to drive your impact.

Ready to do the most impactful work of your career? We want to hear from you.

**Zego, leading the AI evolution in insurance.**

#### Equal opportunities 🌈

*We're an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.*

---

Source: Zego's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/zego-supplier-manager-customer-operations-1fb0cb73-f6bc-4296-8b3e-979071db31dd