---
title: "Supervisor - Billing - US"
company: "WPP"
company_url: "https://www.remjobs.works/companies/wpp"
url: "https://www.remjobs.works/job/wpp-supervisor-billing-us-d094a1e8-21f8-4a1e-ab25-7edf4044c263"
apply_url: "https://job-boards.greenhouse.io/wpp/jobs/8785117002"
workplace: onsite
location: "Mumbai"
employment_type: unspecified
seniority: mid
role: finance-legal
region: india
date_posted: 2026-09-21T07:25:59.000Z
first_seen_by_remjobs: 2026-09-21T07:43:35.042Z
---

# Supervisor - Billing - US

**WPP** · Mumbai

Apply: https://job-boards.greenhouse.io/wpp/jobs/8785117002

## About the role

**WPP is the trusted growth partner for the world’s leading brands. **

**We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. **
** **
**We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.**
** **
**Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. **
** **
**For more information, visit [WPP.com.](https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwpp.com%2F&data=05%7C02%7CErica.Durr%40wpp.com%7C9bf4566a65bc46a48ac008de749116ea%7C150b5e663d884dee83f6ed149b727a00%7C0%7C0%7C639076363668176216%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=Q9juosud56XGLThSFZ1NpPZd6FXpJPxV74OeRZWoh%2B4%3D&reserved=0)**
** **

**What you'll be doing:**

Team Supervision & Leadership

- Lead, mentor, and evaluate a team of OTC Billing Specialists.

- Set daily, weekly, and monthly performance targets (KPIs) for the billing team and monitor progress.

- Standardize training materials and ensure the team is cross-trained on various OTC workflows and customer portfolios.

Order-to-Cash Billing Operations

- Oversee the end-to-end billing workflow, ensuring sales orders, contracts, and shipping/delivery data are accurately converted into customer invoices.

- Review and approve high-value invoices, credit/debit memos, manual adjustments, and cancellations.

- Ensure tight integration and communication between the billing team, Order Management (Customer Service), Credit/Collections, and Cash Application.

- Manage customer-specific billing requirements

Dispute Management & Customer Relations

- Serve as the escalation point for complex billing disputes, price discrepancies, and tax issues.

- Work closely with the Collections to resolve root causes of billing-related payment delays, minimizing Days Sales Outstanding (DSO).

- Ensure timely resolution of customer queries regarding invoices and statements.

Compliance, Reporting & Month-End Close

- Oversee month-end close activities for the billing ledger, ensuring all revenue-generating activities for the period are billed and posted.

- Perform reconciliations between order management systems and the general ledger (GL).

- Generate and present key OTC metrics (e.g., Billing Accuracy, Invoice Cycle Time, Unbilled Revenue, Credit Memo volume).

- Maintain strict adherence to internal controls (SOX compliance) regarding revenue recognition, pricing approvals, and credit memo issuance.

System & Process Optimization

- Drive continuous improvement initiatives to automate manual billing processes and reduce billing errors.

- Collaborate with IT and OTC Systems teams to test and implement ERP system enhancements

**What you'll need:**

- JOB Location: Vikhroli, Mumbai (WFO)

- Night Shift - 6.30PM onwards

- Minimum 10-12 years of experiencing in Billing team

- Strong Team handling experience (minimum 2-5yrs experience)

- Preferred experience in SSC/Media/Advertising

- Strong communication skills for negotiation & reconciliation

- Self-motivated

- Flexible attitude to achieve results.

- Calm under pressure.

**Who you are:**

**You're open*:* **we are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

**You're optimistic*:*** we approach all that we do with confidence: to try the new and to seek the unexpected.

**You're extraordinary:** We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

**What we'll give you:**

**Passionate, inspired people** – we champion a culture of people that do extraordinary work

**Scale and opportunity** – we offer the opportunity to create, influence and deliver projects at a scale that is unparalleled in the industry.

**Challenging and stimulating work** – unique work and the opportunity to join a group of creative problem solvers.

#LI-Hybrid

**We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.**

**WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.**

###### Please read our Privacy Notice ([https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment](https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment)) for more information on how we process the information you provide.

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Source: WPP's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/wpp-supervisor-billing-us-d094a1e8-21f8-4a1e-ab25-7edf4044c263