--- title: "Technical Account Manager - Hospital (m/f/d)" company: "voize" company_url: "https://www.remjobs.works/companies/voize" url: "https://www.remjobs.works/job/voize-technical-account-manager-hospital-m-f-d-9cce5904-3bec-445a-baee-eb95195090c3" apply_url: "https://jobs.ashbyhq.com/voize/7f0578e2-0872-4ddd-ba3a-1ab5b0993465" workplace: remote location: "Berlin" remote_scope: "Berlin" employment_type: full-time seniority: mid role: customer-support region: europe date_posted: 2026-09-15T18:21:32.132Z first_seen_by_remjobs: 2026-09-15T18:38:41.256Z --- # Technical Account Manager - Hospital (m/f/d) **voize** · Berlin Apply: https://jobs.ashbyhq.com/voize/7f0578e2-0872-4ddd-ba3a-1ab5b0993465 ## About voize At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to admin work that pulls nurses away from what matters most: people. We’re changing that by building the AI companion that frees nurses from admin, giving them back up to 30% of time. We don’t replace humans - we support and amplify their impact. Today, 1,500+ care facilities trust voize, and over 100,000 nurses rely on our AI companion** to ease their daily workload. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. ## About the role #### 🎤 Why voize? Because we’re more than just a job! At voize, **we believe the greatest gift to frontline workers is time - time to care, connect, and be present.** Today, that time is lost to **busywork and complex systems** that pull them away from what matters most: **people**. **Our vision is to change that by building AI companions** that seamlessly take over digital workflows. We don’t replace humans with technology - **we amplify their impact.** Our mission is backed with **$50M in Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator, and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion** to ease their daily workload. As a dynamic team, we combine first-in-class technology with meaningful social impact. **And now, we’re looking for you to join us on this mission!** #### 💡 Your Mission: Be the technical partner our hospital customers trust As **Technical Account Manager - Hospital**, you will own the technical relationship with a portfolio of our strategic hospital customers. You will understand their systems, infrastructure, integrations, and stakeholders, and support them from go-live through releases and renewals; ensuring voize runs reliably across wards, sites, and clinical workflows. Your success will be measured by trust, retention, and long-term customer outcomes. #### 🚀 Your Daily Business - No two days are alike - Own the technical relationship with a portfolio of hospitals and hospital groups, building a deep understanding of their HIS/KIS setup, infrastructure, clinical workflows, open topics, and key stakeholders - Maintain a technical account plan for every customer, covering integrations, deployment architecture, security requirements, planned changes, open risks, and upcoming rollout waves - Lead release pre-briefings and technical reviews, helping customers assess the impact of changes across systems before they affect clinical operations - Stay close to every issue across your accounts: Technical Support manages the queue, while you manage the relationship and provide the technical and organizational context needed to accelerate resolution - Identify recurring themes across hospital customers and turn them into actionable feedback for Product and Engineering, improving reliability, integrations, and rollout readiness #### 🤝 Your Skillset - What you bring to the table - Several years of experience in technical account management, solutions engineering, technical support, or implementation, ideally in B2B SaaS, health tech, or hospital IT - Hands-on technical knowledge of integrations, APIs, logs, networks, identity and access management, and device or MDM setups; familiarity with healthcare interoperability standards such as HL7 or FHIR is a plus - Great communication skills across technical, clinical, and executive audiences, from discussing an interface with hospital IT to aligning on a rollout with nursing leadership or senior management - A structured, calm approach to managing complex organizations, multiple sites, and open topics simultaneously, supported by data that demonstrates progress and impact - Professional German and comfortable English, based in Germany, and willingness to occasionally travel to customer sites when a rollout or escalation requires on-site support; experience with hospital information systems is a plus #### 🌱 Growing together - what you can expect at voize - We are a fast-growing startup, which means you will tackle meaningful challenges, grow quickly, and make a real impact by giving frontline workers more time for people - Become a co-creator of our success with stock options - We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely across Germany - Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, access to learning platforms such as Blinkist and Audible, and free language courses - You decide when you work best, with flexible working hours and a strong hybrid setup #### ✨ Ready to talk? Apply now! 🚀 We look forward to your application and can’t wait to meet you - no matter who you are or what background you have! --- Source: voize's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/voize-technical-account-manager-hospital-m-f-d-9cce5904-3bec-445a-baee-eb95195090c3