--- title: "Founding Customer Success Manager - US - AI health-tech" company: "voize" company_url: "https://www.remjobs.works/companies/voize" url: "https://www.remjobs.works/job/voize-founding-customer-success-manager-us-ai-health-tech-bda0cad5-919b-40b4-b615-00f893b7beea" apply_url: "https://jobs.ashbyhq.com/voize/7f8ed78e-69a6-40c8-9df3-147ab632edc5" workplace: hybrid location: "New York" employment_type: full-time seniority: founding role: ai-machine-learning region: united-states date_posted: 2026-09-15T18:30:11.383Z first_seen_by_remjobs: 2026-09-15T18:38:41.256Z --- # Founding Customer Success Manager - US - AI health-tech **voize** · New York Apply: https://jobs.ashbyhq.com/voize/7f8ed78e-69a6-40c8-9df3-147ab632edc5 ## About voize At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to admin work that pulls nurses away from what matters most: people. We’re changing that by building the AI companion that frees nurses from admin, giving them back up to 30% of time. We don’t replace humans - we support and amplify their impact. Today, 1,500+ care facilities trust voize, and over 100,000 nurses rely on our AI companion** to ease their daily workload. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. ## About the role #### Why voize? Because we’re more than just a job! At voize, **we believe the greatest gift to frontline workers is time - time to care, connect, and be present.** Today, that time is lost to admin work that pulls nurses away from what matters most: **people**. We’re changing that by building the AI companion that frees nurses from admin, **giving them back up to 30% of time**. We don’t replace humans - we support and amplify their impact. **Today, 1,500+ care facilities trust voize, and over 150,000 nurses rely on our AI companion** to ease their daily workload. Our mission is backed with a **$50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs.** As a fast-growing team, we combine first-in-class technology with meaningful social impact. **And now, we’re looking for you to join us on this mission!** #### 💡 Your Mission: Win big and shape the enterprise landscape! As our **Founding Account Executive - US (NYC-based)**, you’ll lead the charge in acquiring and closing strategic enterprise deals. You’ll navigate complex sales cycles, manage multi-stakeholder relationships, and build pipeline from scratch. You’ll run enterprise sales cycles with skilled nursing facility (SNF) operators and close the first paid pilots and rollouts. This is a rare opportunity to own a new market end-to-end, report directly to our CEO, and help shape the narrative that will unlock our next stage of growth. #### 🚀 Your Daily Business - No two days are alike - Strategic acquisition: Identify and engage with enterprise-level prospects, navigating long sales cycles with multiple decision-makers. - Relationship management: Build and maintain executive-level relationships, becoming a trusted advisor. - Complex negotiations: Lead high-stakes negotiations, managing legal and procurement processes to successful closures. - Tailored solutions: Collaborate with our product and tech teams to deliver customized solutions for enterprise clients. - Market leadership: Identify strategic opportunities and contribute to voize's go-to-market strategy for the US. - Cross-functional teamwork: Work closely with marketing, product, and customer success teams to shape our enterprise sales approach. #### 🤝 Your Skillset - What you bring to the table - 5+ years of enterprise B2B SaaS sales experience, with a track record of closing complex deals in the $100k-$2M+ ACV range - Proven ability to generate your own pipeline (outbound/events) and thrive without heavy enablement, brand pull, or SDR support - A true builder mindset: you create structure from ambiguity and take ownership when there is no playbook yet - Strong executive presence and credibility with C-level and senior stakeholders in procurement-heavy environments - High energy and an engaging personality - you leave people excited to work with you, every single time #### 🌱 Growing together - what you can expect at voize - We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving frontline workers more time for people - We foster an open, collaborative culture with regular team events from our New York Hub. - Become a co-creator of our success with stock options - Generous vacation 20 vacation days, 10 sick days, public holidays, comprehensive medical, dental, and vision plan, short-term & long-term disability insurance and life insurance and 401(k) retirement plan. #### ✨ Ready to talk? Apply now! 🚀 We look forward to your application and can’t wait to meet you - no matter who you are or what background you have! --- Source: voize's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/voize-founding-customer-success-manager-us-ai-health-tech-bda0cad5-919b-40b4-b615-00f893b7beea