---
title: "customer engineer"
company: "TurboPuffer"
company_url: "https://www.remjobs.works/companies/turbopuffer"
url: "https://www.remjobs.works/job/turbopuffer-customer-engineer-1f725783-b068-41ae-9b81-62b4ac021966"
apply_url: "https://jobs.ashbyhq.com/turbopuffer/ac46e291-1a62-4a71-943b-af7dc9072d4c"
workplace: remote
location: "US / Canada"
remote_scope: "US; Canada"
employment_type: full-time
seniority: mid
role: customer-support
region: canada
skills: ["javascript", "kubernetes", "linux", "python", "react", "typescript"]
date_posted: 2025-08-08T18:01:54.115Z
first_seen_by_remjobs: 2026-08-26T15:15:17.558Z
---

# customer engineer

**TurboPuffer** — US / Canada

Apply: https://jobs.ashbyhq.com/turbopuffer/ac46e291-1a62-4a71-943b-af7dc9072d4c

## About TurboPuffer

vector and full-text search built on object storage: fast, 10x cheaper, and extremely scalable

## About the role

turbopuffer is looking for someone to help our customers succeed.

**what you'll do:**

- debug customer issues, optimize queries

- write examples for our docs

- live in customer slack channels, helping to solve problems

- own customer outcomes**must have:**

- typist - you can write well and can explain complex ideas simply

- linux - you're comfortable in terminals and reading logs

- python or javascript/typescript - for reproducing issues and building solutions

- human - you build trust and keep things productive when everything's on fire

- systematic - you methodically work through problems until you've found the root cause**nice to have:**

- k8s experience

- vector search or full-text search background

- experience with the major cloud platforms**tpuf is hardcore & whimsical. we value:**

- overstep > understep

- show > tell

- complexity is earned

- showing up as part of our customer’s team

- making stuff easy to react to

---

Source: TurboPuffer's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/turbopuffer-customer-engineer-1f725783-b068-41ae-9b81-62b4ac021966