--- title: "QA Manager - Merchant - FY27" company: "takealot.com" company_url: "https://www.remjobs.works/companies/takealot-com" url: "https://www.remjobs.works/job/takealot-com-qa-manager-merchant-fy27-75666303-4fae-4d30-8ba6-296456a72009" apply_url: "https://job-boards.greenhouse.io/takealotcom/jobs/8173325" workplace: onsite location: "Cape Town " employment_type: unspecified seniority: mid role: software-engineering region: middle-east-africa skills: ["gcp", "kafka", "kotlin", "kubernetes", "python", "react", "redis", "scala", "sql"] date_posted: 2026-09-07T09:01:49.000Z first_seen_by_remjobs: 2026-09-15T19:07:02.548Z --- # QA Manager - Merchant - FY27 **takealot.com** · Cape Town Apply: https://job-boards.greenhouse.io/takealotcom/jobs/8173325 ## About the role **[Takealot.com](https://www.takealot.com/),** South Africa’s leading online retailer, is looking for a highly talented **QA Manager (Merchant) **to join our team. We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great. **Who’s who in the tech space** The position reports to the QA Director. **Your mission should you choose to accept it: ** - Lead and provide strategic oversight to multiple QA teams across diverse products and stakeholders, ensuring alignment with overall business objectives. - Foster seamless coordination and robust communication channels among QA teams and various product stakeholders to build a cohesive quality assurance strategy. - Cultivate a self-sustaining environment where teams are empowered to make autonomous decisions, thereby allowing you to dedicate efforts towards strategic enhancements and innovation in the QA domain. - Engage actively in QA processes to garner insights and drive technical advancements, leveraging firsthand experience and hand-on involvement to refine processes and develop strategic initiatives. - Build and nurture strategic alliances with product teams within and across divisions to synchronise QA goals with broader business strategies. - Contribute to the Community of Practice for Quality Assurance within the engineering landscape to share knowledge and best practices. - Spearhead recruitment efforts to attract top talent for the QA team, ensuring a robust and competent workforce. - Elevate development quality by formulating and instituting superior testing processes and practices in collaboration with engineers and engineering managers. - Collaborate with engineering leadership to architect and manage an integrated roadmap for automation initiatives, with a focus on enhancing efficiency and coverage.Play a pivotal role in refining the automation strategy and expanding automation coverage for both UI and service-based tests. - Ensure teams continuously develop, execute and maintain comprehensive test cases to identify and address bugs, aligned with best practices and strategic objectives. - Oversee the creation and maintenance of sustainable and reusable test data, ensuring data integrity and efficiency. - Proactively identify testing gaps and lead the collaborative resolution process with automation engineers, engineers, and QA Analysts. - Maintain rigorous standards in bug identification, documentation and tracking in line with strategic goals and industry best practices. - Oversee regression testing operations, ensuring robust quality control when addressing resolved bugs. - Ensure continuous feedback from production issues is integrated into the QA test base by reevaluating coverage and updating test cases to uphold adequate coverage. - Strategically increase code coverage across the technology stack by identifying critical tests at the unit, service, and functional levels. - Develop and disseminate detailed status reports based on test outcomes to team leaders, highlighting implications for overall project plans and timelines. - Initiate and drive programs aimed at elevating QA visibility in project progress, building dynamic relationships with product stakeholders to ensure early and proactive QA engagement in upcoming projects. - Mentor and coach the test teams and engineers, enhancing their capabilities in test methodologies and automation practices. **Skills needed:** - Stakeholder Relationship Management: Demonstrated ability to build and maintain effective relationships with a diverse range of stakeholders across multiple teams and divisions. - Leadership and Coordination: Proven experience in leading and coordinating cross-functional efforts, ensuring alignment and achievement of common quality objectives across various teams. - Team-Oriented Approach: A team player who excels as an active listener, mentor and communicator, fostering collaboration and knowledge sharing. - Decisive and Resilient: Exhibits solid reasoning and decision-making abilities, thriving under pressure and adapting to fast-paced environments. - Passion for Quality and Innovation: Deeply passionate about technology, systems and most importantly, quality assurance, with a drive to implement and sustain innovative solutions. - Continuous Learner: Naturally curious and committed to staying abreast of the latest trends and advancements in the testing craft. - Self-Motivated and Adaptive: Highly self-driven with an aptitude for rapid learning and adaptability to new tools and processes. - Efficient Worker: Capable of working efficiently both independently and as part of a collaborative team environment. - Analytical and Problem-Solving Expertise: Strong analytical skills with a keen ability to understand, critique and refine requirements to meet strategic goals. - Effective Communicator: Possesses strong communication skills, essential for articulating complex ideas and facilitating productive discussions across diverse teams. **Qualifications and experience:** - Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Mathematics, Engineering and a minimum of 5 years of Software QA experience in a software/technology environment is required, 2 years of which should be in a QA management role. - In the event that a candidate does not have a Bachelor’s Degree or an Advanced Diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 8 years of Software QA management experience in a software/technology environment, 4 years of which should be in a QA management role. - Experience managing QA efforts across multiple teams to ensure alignment with best practices and cohesive QA strategies. - Strong background in designing and implementing scalable QA processes and strategies to support continuous improvement and efficiency. - Proven experience overseeing the full Software Development Life Cycle (SDLC) testing process (development, unit, API, performance, system testing, etc.). - Hands-on expertise in both glassbox and behavior based testing methodologies, including writing clear, concise, and comprehensive test plans and cases. - Proficiency in SQL and scripting, with experience in tools such as Jenkins or other CI/CD applications. - Experience with automation frameworks (e.g., Playwright) and in-house integration testing tools built in Python and Kotlin, with a strong understanding of configuration management and version control. - Experience with performance and security testing is an advantage. - Ability to quickly adapt to new technologies and tools to improve testing processes. **Think you’ve been challenged before? Think again!** - Scale: Over 2.5 million happy shoppers shop online on takealot.com. Show them what you can do. - Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time. - Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D. We like to promote from within: Here’s your chance. **Let’s talk about life @ Takealot Group** - The power is in your hands: We offer a market-related, Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny. - No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great. - Remote working: Love water cooler chats and working from home? Takealot.com offers a remote working model with the option to come into the office. The choice is yours to be at the office, fully remote or a mix. - Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best. - Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more. - Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times). - Staff discount: Millions of products across 28 departments. What more could you ask for? - TakealotMore Benefit - Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. - Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech. - Help when you need it most: Confidential counselling, legal support, and financial guidance, for free, anytime, anywhere. - Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes, and all things machine learning. If you build it, they will come. - Free parking: No more 5km fun runs to your desk (unless you want to). **Like what you see? ** If you meet the above you are an **Extraordinary Mind. **Apply today!! *Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference* --- Source: takealot.com's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/takealot-com-qa-manager-merchant-fy27-75666303-4fae-4d30-8ba6-296456a72009