---
title: "Support Engineer (EMEA)"
company: "Supabase"
company_url: "https://www.remjobs.works/companies/supabase"
url: "https://www.remjobs.works/job/supabase-support-engineer-emea-4475637e-af6d-4438-80da-2bb66c6f1b41"
apply_url: "https://jobs.ashbyhq.com/supabase/c01f7436-1fdd-4a3e-8b96-8cadc33b006e"
workplace: remote
location: "Remote"
employment_type: full-time
seniority: mid
role: customer-support
region: other
skills: ["javascript", "linux", "nodejs", "postgres", "react", "sql", "vue"]
date_posted: 2025-05-30T20:36:32.528Z
first_seen_by_remjobs: 2026-08-26T15:14:54.704Z
---

# Support Engineer (EMEA)

**Supabase** — Remote

Apply: https://jobs.ashbyhq.com/supabase/c01f7436-1fdd-4a3e-8b96-8cadc33b006e

## About Supabase

Build production-grade applications with a Postgres database, Authentication, instant APIs, Realtime, Functions, Storage and Vector embeddings. Start for free.

## About the role

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

We are seeking Support Engineers to provide world-class **developer support** for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams.

**You will:**

- Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.

- Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.

- Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: [https://github.com/supabase/supabase/issues](https://github.com/supabase/supabase/issues)).

- Identify where internal tooling might be developed or obtained to improve support efficiency.

- Reproduce issues, create test cases and improve test coverage, if you have experience with testing.**You are:**

- Experienced in customer support, with 3+ years of experience providing developer support to technical customers.

- Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus.

- Excellent communication skills and fluency in English.

- Skilled in using Linux/Unix operating systems and the command line.

- Experienced working with GitHub Issues and Discussions.

- Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js.

- Having a degree in Computer Science is a plus too.

##### Timezones & Logistics

- It’s a full-time position with a required location in European time zones (we don’t believe in sustainability of overnight shifts).

- This position covers Monday → Friday

##### What We Offer

- Fully RemoteWe hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.

- ESOPEvery team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

- Tech AllowanceUse this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

- Health BenefitsSupabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.

- Annual Off-SitesOnce a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.

- Flexible WorkWe operate asynchronously and trust you to manage your own time. You know what needs to be done and when.

- Professional DevelopmentEvery team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

##### About the Team

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

- ~400 team members

- 60+ countries

- 20+ languages spoken

- Over $1B raised (including our $500M Series F)

- 540,000+ community membersWe move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

---

Source: Supabase's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/supabase-support-engineer-emea-4475637e-af6d-4438-80da-2bb66c6f1b41