---
title: "Service Desk Analyst"
company: "SunSource"
company_url: "https://www.remjobs.works/companies/sunsource"
url: "https://www.remjobs.works/job/sunsource-service-desk-analyst-cbc232b5-cdb1-4e7c-98b3-09822cb28c0d"
apply_url: "https://jobs.lever.co/sunsrce/c4b8abbb-d3bf-443d-89e0-fd8284dda78b"
workplace: onsite
location: "Houston, TX 77044"
employment_type: unspecified
seniority: mid
role: other
region: united-states
date_posted: 2026-09-23T18:56:50.364Z
first_seen_by_remjobs: 2026-09-23T19:40:32.221Z
---

# Service Desk Analyst

**SunSource** · Houston, TX 77044

Apply: https://jobs.lever.co/sunsrce/c4b8abbb-d3bf-443d-89e0-fd8284dda78b

## About the role

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. www.sun-source.com 

Hands on CURRENT 2 to 5 years of experience working in the Helpdesk, supporting large organizations (supporting 3,000 to 4,000 users) as a Level 1 with some level II experience with an associate degree or equivalent.

Steady Job History- (minimum 15 months experience with 1 employer)

##### Technical Skills

Active Directory- Admin Experience is required

- Adding new users/computers

- Passwords

- Deleting users from AD

- New hire account set up and de-provisioning experience.

- 

Office 365 Experience- Admin Experience is required

- Working knowledge with Teams, One Drive and Share point

- Should know how to assign the license and recapture licenses

Setting up new printers/peripherals

- Installation/set up

- Trouble shoot any issue.

- Experience with Print Server

Setting up/troubleshoot Hardware

Experience with installing Software

Experience with 2 factor Authentication, preferably Okta

- Setting up

- Resetting Password

VPN/Wi-Fi

Setting up VPN/ Wi-Fi

- Trouble shoot VPN/Wi-Fi issues

- 

Experience with ServiceDesk, preferably Jira

- Open/modify/close Service requests.

##### Soft Skills

Multitasking

- Work well under pressure.

- Team player/ Work in a Team environment

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click [here](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) for additional information. (For Illinois E-Verify information click [here](https://labor.illinois.gov/content/dam/soi/en/web/idol/employers/posters/e-verify/Right%20to%20Privacy%20in%20the%20Workplace_English.pdf), [aquí](https://labor.illinois.gov/content/dam/soi/en/web/idol/employers/posters/e-verify/Right%20to%20Privacy%20in%20the%20Workplace_Spanish.pdf)). [Sun-Source | Privacy Policy](https://www.sun-source.com/privacy)

---

Source: SunSource's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/sunsource-service-desk-analyst-cbc232b5-cdb1-4e7c-98b3-09822cb28c0d