---
title: "Delivery Service Providers Account Manager"
company: "Rohlik"
company_url: "https://www.remjobs.works/companies/rohlik"
url: "https://www.remjobs.works/job/rohlik-delivery-service-providers-account-manager-ca2c3e31-fee1-4488-9bfb-0fb92ff25d3f"
apply_url: "https://jobs.ashbyhq.com/rohlik/21be075b-8c8f-45b4-9611-d42048d2638c"
workplace: onsite
location: "Budapest FC"
employment_type: full-time
seniority: mid
role: sales
region: europe
date_posted: 2026-09-03T06:20:56.234Z
first_seen_by_remjobs: 2026-09-15T15:11:17.294Z
---

# Delivery Service Providers Account Manager

**Rohlik** · Budapest FC

Apply: https://jobs.ashbyhq.com/rohlik/21be075b-8c8f-45b4-9611-d42048d2638c

## About the role

Founded in 2014 in the Czech Republic, Rohlik is the European leader of e-grocery in Central Europe. Already active in the Czech Republic ([Rohlik.cz](http://Rohlik.cz)), Hungary ([Kifli.hu](http://Kifli.hu)), Austria ([Gurkerl.at](http://Gurkerl.at)), and Germany ([Knuspr.de](http://Knuspr.de)). By owning its **end-to-end operations**, including all technology in-house, Rohlik provides a superior customer experience and the freshest food from **local farmers** and artisans, as well as a broad supermarket selection.

The **Last Mile Logistics** team ensures safe, accurate, efficient, reliable, and customer-focused delivery on Rohlik country market. **Delivery Service Providers (DSPs) **and **Couriers** are a critical part of our **last-mile capacity strategy,** enabling flexibility, scalability, and efficiency in courier operations.

The DSP Account Manager is responsible for setting up country **DSP strategy** as well as day-to-day management of DSP partners, **ensuring smooth operations**, **high service quality**, and consistent performance monitoring. The role acts as the primary operational contact for **DSPs, **collaborating closely with local last-mile teams and central operations to maintain efficient, compliant, and scalable delivery partnerships. The role holds full accountability for the Last Mile DSP budget at a country level, driving multi-million Euro cost-optimization programs.

#### What we expect from you

- Lead end-to-end DSP operational strategy, ensuring sustainable performance and long-term partner success.

- Own and continuously elevate DSP performance frameworks, driving KPI excellence through data-driven initiatives and strategic interventions.

- Provide governance over DSP compliance, ensuring alignment with contractual, labor, safety, and regulatory standards at scale.

- Act as a key liaison between DSP partners and last-mile leadership, shaping fleet strategy, capacity planning, and operational execution.

- Spearhead process optimization and transformation initiatives to enhance efficiency, scalability, and cost performance across the network.

- Anticipate operational risks at a systemic level and design proactive mitigation strategies to ensure business continuity.

- Drive cross-functional alignment with senior stakeholders, influencing decision-making and resolving complex operational challenges.

- Translate advanced performance analytics into strategic insights, enabling continuous improvement and informed leadership decisions.

- Communicate effectively at all organizational levels, including senior leadership, providing clear narratives and actionable recommendations.

- Champion a high-performance culture by embedding data-driven decision-making and structured problem-solving methodologies.

- Navigate ambiguity and shifting business priorities, leading teams through change in a fast-paced, evolving environment.

- Foster a culture of safety, ownership, and continuous improvement, positioning DSP operations as a key driver of operational excellence.operations.

#### What we look for

- 3–5+ years of experience in logistics, last-mile operations, transportation, or account management.

- Experience managing third-party logistics providers or DSPs.

- Strong commercial awareness and negotiation skills.

- Excellent communication, stakeholder management, and relationship-building skills.

- Analytical mindset with experience monitoring KPIs and producing reports.

- Fluent in English; additional European languages are a plus.

- Bachelor’s degree or equivalent professional experience.

- Willingness to travel regionally.

- Fluent in hungarian and english
**Preferred**

- Experience in e-commerce, grocery, parcel delivery, or on-demand logistics.

- Knowledge of DSP compliance, labor regulations, and sustainability initiatives.Familiarity with routing optimization, fleet systems, or WMS/TMS tools

**What we offer**

- Fair pay – competitive fixed salary, no politics or hidden bonuses.

- Good food every day – free fruit, snacks, coffee & soft drinks, plus Kifli Premium Membership with 10% cashback on every purchase.

- Life, not just work –unlimited paid vacation to recharge when you need it.

- Real growth – Kifli is growing fast, and so can you. Take ownership, learn, and make an impact every day.

- Recognition & team spirit – your work is seen and appreciated; we celebrate together, from warehouse to HQ.

- Movement & well-being – stay active with company challenges and use your SZÉP card for health, leisure, or food benefits.

- Little extras – free parking, supportive colleagues, and a friendly, down-to-earth team culture.
#Kifli

---

Source: Rohlik's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/rohlik-delivery-service-providers-account-manager-ca2c3e31-fee1-4488-9bfb-0fb92ff25d3f