--- title: "Quality System Manager" company: "Rocket EMS" company_url: "https://www.remjobs.works/companies/rocket-ems" url: "https://www.remjobs.works/job/rocket-ems-quality-system-manager-3a454e46-7a75-430d-9f60-4f06af426c6b" apply_url: "https://job-boards.greenhouse.io/rocketems/jobs/4407223009" workplace: onsite location: "Santa Clara,CA" employment_type: unspecified seniority: mid role: other region: united-states date_posted: 2026-09-16T20:09:49.000Z first_seen_by_remjobs: 2026-09-17T11:39:49.236Z --- # Quality System Manager **Rocket EMS** · Santa Clara,CA Apply: https://job-boards.greenhouse.io/rocketems/jobs/4407223009 ## About the role ### Quality Management System (QMS) Manager **Reports to:** VP/General Manager of Operations #### Position Summary The Quality Management System (QMS) Manager owns, maintains, and continually improves Rocket EMS’s AS9100-compliant Quality Management System. This role leads audit readiness, document control, quality system training, and cross-functional initiatives to ensure compliance with applicable standards, customer requirements, and regulatory obligations. The QMS Manager provides strategic leadership to strengthen process consistency, drive accountability, and improve customer satisfaction within a complex, regulated electronics manufacturing environment. #### Key Responsibilities ##### QMS Ownership and Oversight - Serve as the Management Representative for the AS9100D Quality Management System. - Maintain and improve the QMS to ensure compliance with AS9100D, ISO 9001:2015, customer-specific flow-down requirements, and applicable regulatory and contractual requirements, including ITAR and DFARS. - Lead management reviews and QMS performance reporting in accordance with AS9100 requirements, including Clauses 9 and 10. - Provide QMS team members with the resources, guidance, and support needed to perform their responsibilities effectively. ##### Audit Management and Certification - Plan and manage internal audits across all departments to verify compliance with QMS requirements. - Train internal auditors and ensure audits are objective, thorough, and properly documented. - Coordinate and represent the organization during third-party certification audits, customer audits, and regulatory inspections. - Ensure timely closure of audit findings through documented root cause analysis, corrective actions, and effectiveness verification. - Maintain Rocket EMS’s status in the Online Aerospace Supplier Information System (OASIS). ##### Document Control and Compliance - Manage the document control system, including procedures, work instructions, forms, and controlled records. - Maintain document revision control, approval workflows, distribution, and quality record retention. - Ensure QMS documentation remains aligned with engineering change order and engineering change notice (ECO/ECN) processes. - Incorporate applicable customer quality clauses and requirements into controlled documentation and relevant QMS processes. ##### Continual Improvement and Risk Management - Promote risk-based thinking and data-driven decision-making throughout the organization. - Drive continual improvement through QMS enhancements, procedure standardization, and key performance indicator (KPI) monitoring. - Lead or support root cause analysis and corrective and preventive action (CAPA) activities addressing system-level issues and recurring nonconformities. - Monitor action effectiveness and ensure improvements are sustained. ##### Training and Quality Culture - Develop and deliver training on QMS requirements, AS9100D, audit readiness, and employee quality responsibilities. - Oversee training administration, maintain training records, and evaluate training effectiveness to support employee competence. - Promote a proactive quality culture through clear expectations, cross-functional communication, and accountability. ##### Cross-Functional Collaboration - Partner with Engineering, Manufacturing, Quality Assurance, Supply Chain, and other departments to align processes with QMS objectives. - Support new product introduction (NPI), first article inspection (FAI/AS9102), and contract review activities to ensure applicable quality requirements are addressed. - Perform other related duties as needed to support the quality assurance function. #### Required Qualifications - Bachelor’s degree in engineering, quality, industrial management, or a related technical discipline. - At least five years of experience managing a QMS in an aerospace printed circuit board assembly (PCBA) or electronics contract manufacturing environment. - Strong working knowledge of AS9100D, ISO 9001:2015, IPC-A-610, and aerospace industry compliance requirements. - Demonstrated experience leading audits, maintaining quality system certification, and managing document control systems. #### Preferred Qualifications and Certifications - AS9100D Internal Auditor or Lead Auditor certification. - IPC-A-610 or IPC-A-600 Certified IPC Trainer (CIT) certification. - Familiarity with ITAR, DFARS, RoHS, REACH, and cybersecurity requirements such as NIST SP 800-171 and CMMC. #### Key Skills and Attributes - Strong attention to detail, particularly in documentation accuracy and revision control. - Ability to interpret quality standards, customer requirements, and regulatory obligations and translate them into practical processes. - Strong organizational, communication, and leadership skills, with the ability to influence across departments and drive accountability. - Proficiency with QMS software, ERP systems, and Microsoft Office. - Ability to lead initiatives and manage competing priorities in a high-mix, low-to-medium-volume, deadline-driven manufacturing environment. Pay Range$110,000—$140,000 USD**ITAR/EAR Compliance:** Due to the nature of the work performed at Rocket EMS, this position may require access to export-controlled technical data or technology. The successful candidate must be eligible to access such information under applicable U.S. export-control laws or be eligible for any required government authorization. Rocket EMS will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act. Candidates are not required to disclose criminal history or participate in a background check unless and until a conditional offer of employment has been made. Any final offer of employment may be conditioned on completion of a background check, consistent with applicable law. #zr --- Source: Rocket EMS's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/rocket-ems-quality-system-manager-3a454e46-7a75-430d-9f60-4f06af426c6b