--- title: "Customer Success Engineer, Public Sector" company: "Rescale" company_url: "https://www.remjobs.works/companies/rescale" url: "https://www.remjobs.works/job/rescale-customer-success-engineer-public-sector-ec73ffb1-e3f5-4eb3-941b-2702ae4a4b45" apply_url: "https://jobs.ashbyhq.com/rescale/33dc13f0-39af-47ad-9ea1-639d15b275a2" workplace: remote location: "Remote (United States)" remote_scope: "United States" employment_type: full-time seniority: mid role: software-engineering region: united-states salary: "$110,000–$150,000 per year" date_posted: 2026-08-06T14:32:35.890Z first_seen_by_remjobs: 2026-09-04T18:42:24.701Z --- # Customer Success Engineer, Public Sector **Rescale** · Remote (United States) Salary: $110,000–$150,000 per year Apply: https://jobs.ashbyhq.com/rescale/33dc13f0-39af-47ad-9ea1-639d15b275a2 ## About Rescale Rescale is a cloud-based platform for computational engineering and R&D, that empowers engineers and researchers to accelerate discovery, testing, and optimization. We democratize access to the latest technologies that drive greater efficiency and competitiveness, including high performance computing, simulation, modeling, AI/ML, and digital twins. The majority of industry leaders worldwide use Rescale as the backbone of R&D, connecting the digital thread of new product innovation to develop products that enrich humanity, from autonomous vehicles to drug discovery. Rescale customers include 7 of the top 10 automotive companies and 3 of the top 6 life science companies. Rescale’s full-stack, open platform automates systems, data, and workflows into a user-centric experience, so customers can focus on innovation. Choose from 1000+ pre-installed applications for multiphysics simulation and AI/ML-assisted design exploration, including commercial, open-source, and custom software. We offer the largest global network of hyperscale and specialty cloud infrastructure to leverage the latest CPU, GPU, and other specialized architectures. Rescale is enterprise-ready to enable any size organization to achieve their digital transformation goals–with unified management that gives IT teams full visibility and control of hybrid-cloud operations. Rescale’s intelligent automation gives customers flexibility to improve performance and reduce costs of computing, while our enhanced security and compliance ensures industry-leading standards are met from end to end. Getting started is simple, flexible, and free to try. Our team of experts is ready to help you achieve your most ambitious engineering goals – schedule a demo today. Join us and help us build products that change the world: www.rescale.com/careers ## About the role **About Rescale** Rescale is pioneering the future of engineering and scientific discovery. As the leader in digital engineering, we’re transforming how products are developed—through intelligent automation, applied AI, data management, and the integration of the world’s largest network of engineering and R&D applications. Joining Rescale means becoming part of a diverse, collaborative, and mission-driven team that’s unlocking faster innovation across industries like aerospace, energy, life sciences, and manufacturing. We’re solving complex challenges that traditional HPC can’t—and we’re seeking passionate, curious minds to help build the next wave of breakthroughs. We are looking to add a ***Customer Success Engineer, Public Sector*** to our team in the US! As a Customer Success Engineer, you are responsible for leading and owning technical engagements with our Public Sector customers. As a Customer Success Engineer, you are the trusted technical advisor of named Rescale customers. You work closely with customers and internal teams to deliver the best cloud HPC experience to the users. You enjoy building meaningful relationships and are willing to go above and beyond for the customers. **You Will Work On and Impact:** - Becoming a trusted technical advisor and owning the technical relationship with customers. - Lead technical activities from deployment, to lunch and learn, to user training and support. - Collaborate with Rescale Solutions Architect to plan and execute a successful deployment of Rescale solutions. - Work independently to analyze technical needs, requirements, the customer's current infrastructure, operations, and workflows. - Onboard new customer workflows and grow Rescale footprint. - Gain deep knowledge of customer workflows and HPC environments. - Work with customers to define and execute customers’ digital transformation strategy to continue to migrate workloads from on-prem to the cloud. - Articulate and present Rescale solutions at conferences, user groups, webinars, etc. - Collaborate with Product Management and provide feedback to continuously improve the design of our ScaleX platform to make engineers more productive in the cloud.**Key Qualifications** - Experience working on complex technical challenges within the defense or public sector. - Customer obsession is your top priority. - You use empathy to approach customer solutions. - You enjoy solving difficult problems and strive to find the best solutions. - You have at least 2 years of software, hardware, or cloud experience in a customer facing role - B.S. in engineering, computer science, math, physics or equivalent. - Candidate must be a U.S. Person**Preferred Qualifications** - 3 years of enterprise cloud, hardware, or software technical experience. - General knowledge in at least one of the high performance computing (HPC) disciplines (such as CFD, FEA, Molecular Dynamics, Weather Forecasting, Computational Chemistry, Reservoir (Seismic) Simulation, Media Rendering, Machine Learning, Financial etc) - Experience with enterprise customers in one or more of the industry verticals we serve including aerospace, automotive, life sciences, oil & gas, semiconductor, EDA, federal sector. - Experience with at least one of HPC simulation software (such as packages from ANSYS, Siemens, Dassault Systèmes, COMSOL, AVL, Altair, PTC, Cadence, Synopsys, Autodesk, OpenFOAM, LAMMPS. GROMACS, NAMD, etc) - Strong presenter and are able to present highly technical topics in an easy-to-understand manner. - M.S. in engineering, computer science, or equivalent preferred. - Ability to manage multiple projects which are complex in nature and coordinate colleagues across diverse teams and locations. - Demonstrate understanding of HPC, scheduler, IaaS, scripting languages and how these tools are used and deployed by customers.Rescale is an equal opportunities employer and welcomes applications from all qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. As part of our standard hiring process for new employees, employment with Rescale will be contingent upon successful completion of a comprehensive background check. *Here at Rescale, we are committed to being transparent in our policies around candidate privacy. For more details on the information Rescale collects in your application, please view the *[Rescale Applicant Privacy Policy](https://rescale.com/company/legal/applicant-privacy-notice/)* here.* --- Source: Rescale's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/rescale-customer-success-engineer-public-sector-ec73ffb1-e3f5-4eb3-941b-2702ae4a4b45