---
title: "Patient Services Representative - Call Center - Snellville, GA"
company: "PhyNet Dermatology LLC (External)"
company_url: "https://www.remjobs.works/companies/phynet-dermatology-llc-external"
url: "https://www.remjobs.works/job/phynet-dermatology-llc-external-patient-services-representative-call-center-snellville-ga-e3a426ba-c7e7-458b-87e1-05e26f152f20"
apply_url: "https://job-boards.greenhouse.io/phynetdermatology/jobs/5203437007"
workplace: onsite
location: "N/A"
employment_type: unspecified
seniority: mid
role: other
region: other
date_posted: 2026-09-15T16:10:58.000Z
first_seen_by_remjobs: 2026-09-15T19:08:01.809Z
---

# Patient Services Representative - Call Center - Snellville, GA

**PhyNet Dermatology LLC (External)** · N/A

Apply: https://job-boards.greenhouse.io/phynetdermatology/jobs/5203437007

## About the role

**Position Summary:**

We are seeking a highly motivated and professional **Patient Services Representative - Call Center** to join our dedicated dermatology team. This role is vital in delivering exceptional support to both our patients and providers, ensuring a seamless and positive patient experience. Our practice is celebrated for its welcoming and compassionate environment, fostering trust and comfort during each patient interaction.

**Essential Functions:**

To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations:

- Respond to incoming calls promptly and professionally, assisting with appointment scheduling and addressing inquiries. Triage, route, and escalate concerns while maintaining a high standard of customer service and sensitivity.

- Acquire a thorough understanding of provider preferences and service offerings to schedule appointments efficiently and optimize workflow across assigned practices.

- Collaborate with team members and leadership to identify and implement process enhancements. Actively contribute to new practice rollouts, training, and documentation efforts.

- Participate in all assigned training sessions, roundtable discussions, and professional development opportunities to stay informed and enhance skill sets.

- Maintain consistent and dependable attendance while demonstrating flexibility to meet practice needs.

- Perform other responsibilities as assigned, contributing to the success and efficiency of the team.

**Knowledge, Skills, & Abilities:**

- High school diploma or equivalent.

- A minimum of 0-1 year in customer service, preferably in a call center, healthcare, or retail setting. Experience in a medical environment is a plus.

- Proficiency in navigating multiple computer systems and familiarity with Microsoft Office applications.

This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.

**Physical and Mental Demands:**

The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities:

- Physical Requirements:

- Occasionally required to stand, walk, and sit for extended periods.

- Use hands to handle objects, tools, or controls; reach with hands and arms.

- Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl.

- Occasionally lift, push, pull, or move up to 20 pounds.

- Vision Requirements:

- Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

**Note:**
*This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.*

---

Source: PhyNet Dermatology LLC (External)'s own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/phynet-dermatology-llc-external-patient-services-representative-call-center-snellville-ga-e3a426ba-c7e7-458b-87e1-05e26f152f20