--- title: "Senior Growth Consultant - CRM – Maternity Cover" company: "Phiture GmbH" company_url: "https://www.remjobs.works/companies/phiture-gmbh" url: "https://www.remjobs.works/job/phiture-gmbh-senior-growth-consultant-crm-maternity-cover-58eb78b9-adad-4ab9-9aff-3f9a9e412540" apply_url: "https://job-boards.eu.greenhouse.io/phiture2/jobs/4964120101" workplace: remote location: "Remote in Spain" remote_scope: "in Spain" employment_type: unspecified seniority: senior role: marketing-growth region: europe skills: ["looker", "tableau"] date_posted: 2026-08-31T13:03:14.000Z first_seen_by_remjobs: 2026-09-19T22:15:06.890Z --- # Senior Growth Consultant - CRM – Maternity Cover **Phiture GmbH** · Remote in Spain Apply: https://job-boards.eu.greenhouse.io/phiture2/jobs/4964120101 ## About the role Hi, we’re Phiture — the mobile growth consultancy working with the teams behind leading apps like Adobe, Headspace, and LEGO® 👋. We’re setting the standard for growth in the brave new digital world, and we need great people to join our global team! **WHAT TO EXPECT:** Join Phiture's CRM & Retention team as a **Senior CRM Consultant, covering maternity **leave for one of our most senior consultants on our **flagship HBO Max account**. You'll lead high-impact CRM and lifecycle marketing programs for one of our largest and most technically demanding clients, working across EMEA (and APAC). This is a hands-on role combining deep technical Braze expertise with senior-level client relationship ownership — you'll be the primary point of contact for key stakeholders, responsible for maintaining the trust and quality bar this account has built over several years, including award-winning campaign work (Braze Torchie Awards, People's Choice Award for CRM Campaign of the Year). **This is a fixed-term engagement (approx. 5-6 months) starting mid-November to early December, allowing sufficient time to onboard and shadow before full handover.** ** WHAT YOU’LL DO:** - Own Day-to-Day Client Relationship: Act as the senior point of contact for our client stakeholders, maintaining the level of trust, responsiveness, and strategic input the account is known for. - Lead CRM Technical Architecture & Audits: Conduct advanced audits of CRM setups, including taxonomy, event structure, API integrations, custom attributes, and webhook flows, ensuring accurate data flows and scalable architecture within Braze. - Maximize Braze Capabilities: Deeply leverage Braze's advanced personalization and automation capabilities such as custom events, real-time triggers, Liquid logic, and dynamic content to maintain and evolve our clients’ lifecycle programs. - Manage Lifecycle Campaign Execution: Own planning and execution of end-to-end lifecycle marketing strategies across channels (email, push, in-app, SMS), aligned to HBO Max's user journeys and business goals, including large-scale, high-profile campaigns (e.g. major content launches, live events). - Cross-Functional Orchestration: Collaborate closely with Creative, Retention, Martech, and CRM Ops counterparts (both Phiture-side and client-side) to keep campaigns aligned and delivered on time. - Data Integrity & Technical Troubleshooting: Work with client dev/data teams to validate event instrumentation, user segmentation logic, and troubleshoot CRM workflows, APIs, and marketing data pipelines. - Drive Experimentation: Design and implement A/B and multivariate tests across channels to optimize lifecycle touchpoints. - Analyze & Report on Performance: Translate retention/engagement KPIs and cohort behavior (via Amplitude, Mixpanel, or Looker) into clear, actionable insights and recommendations for both internal team and client. - Coach where needed: Support and mentor any freelance or junior support resources allocated to the account during the engagement. **WHAT YOU’LL NEED: ** - 5+ years of hands-on experience in CRM, lifecycle marketing, or marketing automation, ideally for large-scale mobile/streaming or subscription products. - Deep, hands-on expertise with Braze specifically - API usage, Liquid logic, webhook setups, custom events/attributes, and advanced campaign architecture. - Comfortable performing technical audits and working directly with client product/data teams on taxonomy, tracking plans, and event schemas. - Strong data literacy: able to query and interpret data, build dashboards, and translate findings into recommendations, using tools like Amplitude, Mixpanel, Looker, or Tableau. - Proven experience owning senior-level client relationships independently - this role requires stepping into an established, high-trust relationship with minimal ramp-up support. - Deep understanding of retention/engagement mechanics for large consumer/subscription products, including behavioral triggers, cohort segmentation, and monetization models. - Proficient with HTML for messaging templates and troubleshooting cross-device layout issues. - Excellent client communication skills and confidence leading client workshops, meetings, and audits independently, including with senior client stakeholders. - Fluent in English (verbal and written). - Available to start mid-November to early December, for a fixed-term engagement of approximately 5-6 months. ###### Nice to Have - Prior experience with entertainment/streaming or subscription-based media clients. - Familiarity with multi-market/multi-region CRM programs (EMEA + APAC). - Experience with experimentation design and testing platforms. - Experience working in agile squads or cross-functional pods. - Experience with ASO and performance marketing. **WHAT WE OFFER YOU: ** - Flexible Remote Work — Unlimited remote work within your home country (EMEA), plus up to 90 days per year internationally. - Generous Vacation Allowance — Enjoy up to 30 days of paid vacation annually, plus extra days for special occasions (country-specific), so you can recharge and pursue your passions. - Quarterly Bonus Opportunities — Boost your earnings through our quarterly bonus scheme, directly linked to our shared success. - Mental Wellness Prioritized — Free, confidential mental health support from licensed therapists through our partnership with Oliva. - Personal Development Investment — €1,000 annual personal growth budget and 10 dedicated learning hours each month, empowering your continuous growth. - Flexible Working Hours — Shape your workday around your lifestyle and productivity, choosing working patterns that best suit you. - Vibrant Berlin Office — Enjoy a flexible, pet-friendly workspace at our spacious headquarters located in one of Berlin’s most vibrant neighborhoods. - Global Team Connection — Regular team-building events and a memorable annual all-expenses-paid company offsite. - Tailored Career Growth — A personalized career roadmap and development plan designed to keep you advancing professionally. - Home Office Allowance — Monthly remote-work cash allowance to level up your home workspace or help cover internet costs. - Premium Onboarding Kit — Branded Phiture gear and your very own MacBook from day one. - Thoughtful Celebrations — Responsibly sourced birthday, anniversary, and seasonal gifts, because every milestone deserves recognition. *We encourage all qualified individuals to apply, regardless of their age, gender identity, ethnicity, sexual orientation, disability status, or religion. We celebrate diversity and are excited about building teams that represent a variety of backgrounds, perspectives, and skills. All employment decisions are based on qualifications, merit, and business needs.* --- Source: Phiture GmbH's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/phiture-gmbh-senior-growth-consultant-crm-maternity-cover-58eb78b9-adad-4ab9-9aff-3f9a9e412540