---
title: "Engineer, Professional Services"
company: "Parallel Wireless"
company_url: "https://www.remjobs.works/companies/parallel-wireless"
url: "https://www.remjobs.works/job/parallel-wireless-engineer-professional-services-86261244-1cbd-4405-8113-1fff4ba91f0a"
apply_url: "https://jobs.lever.co/parallelwireless/452c1630-ad20-47c5-962b-7bdd954ed5f2"
workplace: onsite
location: "Bangalore"
employment_type: full-time
seniority: mid
role: software-engineering
region: india
skills: ["aws", "kubernetes", "linux"]
date_posted: 2026-09-02T07:21:45.668Z
first_seen_by_remjobs: 2026-09-15T19:00:37.940Z
---

# Engineer, Professional Services

**Parallel Wireless** · Bangalore

Apply: https://jobs.lever.co/parallelwireless/452c1630-ad20-47c5-962b-7bdd954ed5f2

## About Parallel Wireless

Parallel Wireless is leading the OpenRAN movement with the world's first 5G/4G/3G/2G cloud-native Open RAN architecture for rural and urban. Our customers include over 60 global mobile operators.

## About the role

Parallel Wireless is a U.S.-based pioneer in Open RAN innovation, transforming how mobile networks are built, optimized, and powered. Through our GreenRAN™ portfolio, we enable operators to deliver next-generation connectivity with unmatched energy efficiency, automation, and flexibility.

##### Required skill sets -

- Minimum 3 to 5 years of hands-on technical support or similar experience in the Radio Access Network of the mobile phone industry.

- Direct experience presenting and explaining detailed KPIs and metrics to Customers and internal company teams.

- Strong interpersonal skills with the ability to cultivate a motivated and cohesive team environment.

- Must be able to work in 24x7 shift environment with a flexibility to work diverse schedule.

- Experience in RAN or RF Engineering a major plus.

- Experience in any one of the 5G, LTE, UMTS, GSM and other Radio Access Technologies.

- Experience with LAN/WAN, Routing protocols, TCP/IP, QoS, Tunneling and security protocols.

- Unix/Linux systems knowledge.

- Kubernetes, AWS, server virtualization and cloud experience a plus.

- Knowledgeable in wireless operator methods and practices.

- Strong written and verbal communications skills.

- Ability to understand technical issues.

- A team player who works well with shared responsibilities.

- Ability to adapt quickly to changing environments and manage parallel time-critical tasks.

- Good understanding of 3GPP standards.

- Experience with Excel or other statistical analysis tools.

- Ability to multi-task in a fast-paced environment.

##### Key Job Functions

- Will be part of a 24x7 remote network monitoring team working on a rotating shift basis.

- Responsible for KPI and technical reporting for the Customer Support team.

- Collaborate with peer teams to identify their specific reporting requirements.

- Deliver daily, weekly and monthly reports to internal teams.

- Define and document methodologies and procedures for recurring reports.

- Implement automations to reduce the report generation effort and to increase accuracy in the reporting results and information.

- Assist with the presentation and explaining technical analysis, KPIs, Statistics and Root Cause Analysis to customers for their production environment and mission critical systems.

- Understand system management on a wide range of network technologies including GSM, UMTS, LTE, 5G and proprietary systems.

- Perform first level technical support and analysis on issues found during network monitoring.

##### Education requirement

- Bachelor’s (B.E/B.Tech) or Master’s degree (M.E. or M.Tech.) in Electronics/Tele-Communication/Computer Science Engineering; or equivalent training, education and experience.

---

Source: Parallel Wireless's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/parallel-wireless-engineer-professional-services-86261244-1cbd-4405-8113-1fff4ba91f0a