---
title: "Senior Relationship Executive"
company: "Ninja Van"
company_url: "https://www.remjobs.works/companies/ninja-van"
url: "https://www.remjobs.works/job/ninja-van-senior-relationship-executive-19d496ff-e635-453d-a689-e4bf1c539350"
apply_url: "https://jobs.lever.co/ninjavan/05e6be56-078b-4dcc-b1ee-d4c9fb1e7e81"
workplace: hybrid
location: "Taguig, Philippines"
employment_type: full-time
seniority: senior
role: other
region: asia-pacific
date_posted: 2026-09-03T11:50:07.263Z
first_seen_by_remjobs: 2026-09-15T16:26:22.216Z
---

# Senior Relationship Executive

**Ninja Van** · Taguig, Philippines

Apply: https://jobs.lever.co/ninjavan/05e6be56-078b-4dcc-b1ee-d4c9fb1e7e81

## About Ninja Van

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## About the role

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers.

##### Main Duties

- Manage and grow an assigned portfolio of corporate accounts by strengthening client relationships, retaining volume and revenue, and identifying cross-sell and upsell opportunities.

- Monitor account performance, shipment volume, SLAs, KPIs, and revenue, proactively addressing risks and developing action plans to drive account growth.

- Lead client business reviews and serve as a key point of contact, confidently presenting performance updates and addressing business concerns.

- Coordinate with Operations, Finance, and other internal teams to resolve client concerns, claims, disputes, and payment-related issues.

- Support the Relationship Manager through account reporting, onboarding activities, internal alignment, and mentoring of junior Relationship Executives.

##### Qualifications

- Bachelor's degree in Business Administration, Sales, Marketing, Business Management, or a related field.

- At least 3 years of relevant experience in Account Management, Relationship Management, Stakeholder Management, or Client Coordination.

- Experience managing corporate, enterprise, or mid-to-large accounts is preferred.

- Proven ability to manage client relationships and drive cross-sell/upsell opportunities.

- Strong communication, negotiation, analytical, and stakeholder management skills.

- Confident in presenting business performance and addressing client concerns.

- Experience in logistics or e-commerce is preferred.

- Proficient in Microsoft Office and comfortable working with data and reports.

- Strong ownership, customer orientation, and leadership potential.

- Willing to attend client meetings/visits and work extended hours when necessary.

- Proficiency in Mandarin is a plus.

---

Source: Ninja Van's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/ninja-van-senior-relationship-executive-19d496ff-e635-453d-a689-e4bf1c539350