---
title: "Technical Support Representative Night shift"
company: "Nexus"
company_url: "https://www.remjobs.works/companies/nexus"
url: "https://www.remjobs.works/job/nexus-technical-support-representative-night-shift-774aeee6-8a1b-44d4-9eb6-de02face9e00"
apply_url: "https://job-boards.greenhouse.io/nexus/jobs/5387647008"
workplace: remote
location: "USA REMOTE"
remote_scope: "USA"
employment_type: unspecified
seniority: mid
role: customer-support
region: united-states
date_posted: 2026-08-12T20:23:04.000Z
first_seen_by_remjobs: 2026-09-04T18:45:01.854Z
---

# Technical Support Representative Night shift

**Nexus** · USA REMOTE

Apply: https://job-boards.greenhouse.io/nexus/jobs/5387647008

## About Nexus

Nexus offers a unified checking and investment account. Your full balance is invested to get market returns, all while retaining instant access to cash even when the markets are closed. We are two ex-Googlers with CS PhDs from Stanford and the University of Washington who have worked together for 7 years.

## About the role

**Technical Support Representative - Night Shift**

**Full-Time Temporary Position**

**Job Description:**

We are seeking an organized, efficient, and detail-oriented Technical Support Representative. The ideal candidate will possess strong technical expertise and the problem-solving skills necessary to provide effective support and maintenance.

**Key Responsibilities:**
- Provide comprehensive support, repair, and assistance to retail locations regarding POS software and hardware issues. 
- Repair and maintain equipment, including Point of Sale terminals, scanners/scales, printers, drawers, monitors, keyboards, and computers, along with their relevant software. 
- Assist in the setup and installation of new hardware and POS-related software. 
- Perform troubleshooting on core system remote devices. 
- Engage in various computer-related break-fix repairs as needed. 
- Effectively manage time, prioritize tasks, and work independently while maintaining strong communication with store staff.

**Qualifications:**
- Proven experience and knowledge in replacing, configuring, and setting up new hardware and software. 
- Strong understanding of POS hardware (including all peripherals) 
- Proficient in electronic troubleshooting at the board level, with capabilities to repair terminals, computers, and peripherals at the component level. 
- Proficient in networking.

**You need to have your own equipment that you can use, including dual monitors and a strong wired internet connection.**

If you are a motivated individual who thrives in a fast-paced environment and enjoys problem-solving, we invite you to apply for this exciting opportunity.

---

Source: Nexus's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/nexus-technical-support-representative-night-shift-774aeee6-8a1b-44d4-9eb6-de02face9e00