---
title: "Finance Operations Specialist"
company: "Navan"
company_url: "https://www.remjobs.works/companies/navan"
url: "https://www.remjobs.works/job/navan-finance-operations-specialist-ac09b087-d947-4d4a-b663-824d86e06777"
apply_url: "https://navan.com/careers/openings?gh_jid=8194356"
workplace: onsite
location: "Gurugram, IN"
employment_type: unspecified
seniority: mid
role: operations
region: india
date_posted: 2026-09-18T17:18:31.000Z
first_seen_by_remjobs: 2026-09-19T22:07:23.746Z
---

# Finance Operations Specialist

**Navan** · Gurugram, IN

Apply: https://navan.com/careers/openings?gh_jid=8194356

## About Navan

Streamline your corporate travel management and expense processes in one app. Save time, gain efficiency, and reduce costs with this powerful, all-in-one solution.

## About the role

As a **Finance Operations Specialist** for Navan's Invoice Care Team, you will be responsible for managing incoming customer inquiries regarding invoices and addressing queries from various departments within Navan. You will play a pivotal role in ensuring the clarity and accuracy of all travel invoicing-related matters across the organization. You will demonstrate a high ability to manage priorities and thrive in a dynamic, high-growth environment where you can easily adapt to rapid changes in people, processes, and products. Join a fresh, diverse team eager to advance internal processes and drive operational efficiency.

**What you'll do:**

In this role, you will be responsible for managing incoming inquiries regarding travel invoices from our customers and addressing queries from various departments within Navan. You will play a pivotal role in ensuring the clarity and accuracy of all travel invoicing-related matters across the organization:

- Manage a large volume of inbound and outbound emails with knowledge and efficiency.

- Provide accurate, valid and complete information to customers by using the right methods/tools

- Ensuring high levels of customer satisfaction through professional support.

- Collaborating closely with colleagues as required.

- Providing feedback to other Navan departments to improve customer service efficiency.

- Initiate and conduct phone calls with suppliers, if required, to ensure the accuracy of payment and transaction information.

- Keeping records of customer interactions, transactions, comments and requests.

**Your Profile:**

Are you an experienced and detail-oriented customer support specialist with a minimum of 3 years in the field? Do you possess adaptability and excel at piecing together complex details? Are you enthusiastic about thriving in a dynamic, forward-thinking environment? If so, you could be the ideal candidate to join our Navan Finance Operations team as a Finance Operations Specialist.

**What are we looking for:**

- Demonstrated proficiency in analytical work with meticulous attention to detail.

- Strong analytical skills with experience working in Excel or similar data analysis tools.

- A background in accounting is crucial. GST, VAT and Taxation is a plus.

- Experience in the travel industry or familiarity with GDS systems is a plus.

- Comfortable working with evolving technology and AI-powered operational tools.

- Ability to effectively organize and manage tasks independently.

- Excellent verbal and written communication skills in English; additional languages are a plus.

- Capability to maintain high-performance standards in a fast-paced work environment

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

**Human oversight:** Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

- Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email [here](https://my.metaview.app/applications/opt-out?organization=15dd7e883f). Your decision to do so will not affect how your candidacy is evaluated. 

Please refer to our[Candidate Privacy Notice](https://navan.com/candidate-privacy-notice) for more information about our processing of personal data, and your rights.

---

Source: Navan's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/navan-finance-operations-specialist-ac09b087-d947-4d4a-b663-824d86e06777