---
title: "Credit Controller (12m Fixed Term Contract)"
company: "Navan"
company_url: "https://www.remjobs.works/companies/navan"
url: "https://www.remjobs.works/job/navan-credit-controller-12m-fixed-term-contract-d0f4c85f-ed9e-4c98-8750-8508dab6f556"
apply_url: "https://navan.com/careers/openings?gh_jid=8148400"
workplace: onsite
location: "London, UK"
employment_type: unspecified
seniority: mid
role: finance-legal
region: united-kingdom
skills: ["sql", "tableau"]
date_posted: 2026-08-28T07:42:43.000Z
first_seen_by_remjobs: 2026-09-19T22:07:23.746Z
---

# Credit Controller (12m Fixed Term Contract)

**Navan** · London, UK

Apply: https://navan.com/careers/openings?gh_jid=8148400

## About Navan

Streamline your corporate travel management and expense processes in one app. Save time, gain efficiency, and reduce costs with this powerful, all-in-one solution.

## About the role

This is a project-based role perfect for someone who wants to build something from the ground up.

Due to our successful European growth, we're launching a new initiative to professionalize and scale our hotel compensation processes. This fixed-term maternity cover offers a rare chance to establish frameworks, processes and systems that will support a multinational operation - and see immediate impact from your work.

You'll be working on a project with newly launched invoicing and collections processes, partnering directly with leadership in Business Operations, AR teams, and Partnerships teams. If you thrive on autonomy, ambiguity, and quick wins - this is for you.

**What You'll Do**

*In Your First 6 Months:*

- Work closely with Business Operations to validate and optimize newly launched invoicing and collections processes

- Establish robust tracking mechanisms for hotel commissions and partner arrangements

- Build feedback loops between finance, partnerships, and operations teams

- Deliver quick wins that demonstrate process improvements and revenue recovery

**Core Responsibilities:**

- Collections & Credit Control: Own the collections process for hotel commission partners; chase outstanding payments and resolve queries

- Process Design: Help map end-to-end compensation flows, identifying bottlenecks and improvement opportunities; document scalable processes

- Contract Management: Review hotel contracts and validate commissions raised vs. received

- Stakeholder Management: Build strong relationships with hotel partners and cross-functional teams across multiple countries

- Data & Reporting: Use BI tools to track performance and provide insights (Thoughtspot or similar)

**What You Bring**

*Must-Haves:*

- 3-4 years in collections, credit control, or AR - ideally in a high-growth or scaling environment

- Process improvement mindset - you can map processes, spot inefficiencies, and design better ways of working

- Strong Excel skills - v-lookups, pivot tables, data manipulation

- Independent operator - comfortable with ambiguity and building structure where none exists

- Excellent communication - you build rapport easily and can influence across geographies and seniority levels

- Documentation skills - you naturally create clear process guides and handover materials

- International experience - you've worked across time zones and cultures

*Nice-to-Haves:*

- SQL skills

- Experience with BI tools (Thoughtspot, Tableau, Power BI)

- Knowledge of travel/hospitality industry or hotel commission structures

- Familiarity with Onyx or similar travel platforms

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

**Human oversight:** Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

- Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email [here](https://my.metaview.app/applications/opt-out?organization=15dd7e883f). Your decision to do so will not affect how your candidacy is evaluated. 

Please refer to our[Candidate Privacy Notice](https://navan.com/candidate-privacy-notice) for more information about our processing of personal data, and your rights.

---

Source: Navan's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/navan-credit-controller-12m-fixed-term-contract-d0f4c85f-ed9e-4c98-8750-8508dab6f556