---
title: "Service Advisor - Ford"
company: "Murgado Automotive Group"
company_url: "https://www.remjobs.works/companies/murgado-automotive-group"
url: "https://www.remjobs.works/job/murgado-automotive-group-service-advisor-ford-6fe19f49-78b4-4404-b65d-adf227610f27"
apply_url: "https://jobs.lever.co/murgadoautomotive/3e644f8a-650a-4a43-afe0-593690138412"
workplace: onsite
location: "Chicago, IL"
employment_type: full-time
seniority: mid
role: other
region: united-states
salary: "$70,000–$100,000 per year"
date_posted: 2026-09-01T16:50:47.127Z
first_seen_by_remjobs: 2026-09-15T19:01:14.329Z
---

# Service Advisor - Ford

**Murgado Automotive Group** · Chicago, IL

Salary: $70,000–$100,000 per year

Apply: https://jobs.lever.co/murgadoautomotive/3e644f8a-650a-4a43-afe0-593690138412

## About the role

Service Advisor – Murgado Ford of Chicago

**Location:** Chicago, IL | **Job Type:** Full-time | **Pay:** Competitive base pay plus performance-based incentives

About Murgado Ford of Chicago

Murgado Ford of Chicago, part of Murgado Automotive Group, is looking for a customer-focused **Service Advisor** to join our service team. In this role, you will be the main point of contact for customers during the vehicle maintenance and repair process, helping ensure a smooth, transparent, and professional service experience from drop-off to delivery.

What You’ll Do

- Greet customers promptly and provide a welcoming, professional service experience.

- Listen to customer concerns, document vehicle issues, and create accurate repair orders.

- Communicate recommended maintenance and repair needs clearly to customers.

- Provide estimates, explain costs, and keep customers updated on repair status and timing.

- Coordinate with technicians to help ensure work is completed accurately and efficiently.

- Recommend additional services based on vehicle inspection findings and maintenance schedules.

- Resolve customer questions or concerns with professionalism and urgency.

- Maintain accurate customer, vehicle, warranty, and repair documentation.

What We’re Looking For

- Previous Service Advisor experience or a similar customer-facing automotive role preferred.

- Strong understanding of automotive repair and maintenance services.

- Excellent communication skills with the ability to explain technical information clearly.

- Strong organization, attention to detail, and follow-through.

- Ability to multitask and stay professional in a fast-paced service environment.

- High school diploma or equivalent required; additional automotive or customer service training is a plus.

- Valid driver’s license with a clean driving record.

- Ability to work a flexible schedule, including some weekends.

Why You’ll Love Working Here

- Competitive compensation with performance-based incentives.

- Health, dental, and vision insurance.

- 401(k) plan with company match.

- Paid time off.

- Employee discounts on vehicles, parts, and service.

- Ongoing training and career development opportunities.

- Supportive, team-oriented dealership environment.

Apply Today

If you’re a motivated automotive service professional who enjoys helping customers and keeping the service process moving, we’d like to hear from you. Apply today to join Murgado Ford of Chicago as a Service Advisor.

*Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.*
*We are an employer who participates in the E-verify program with the Department of Homeland and Security.*

---

Source: Murgado Automotive Group's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/murgado-automotive-group-service-advisor-ford-6fe19f49-78b4-4404-b65d-adf227610f27