---
title: "Intake Client Specialist"
company: "Mom"
company_url: "https://www.remjobs.works/companies/mom"
url: "https://www.remjobs.works/job/mom-intake-client-specialist-7ab787e4-7c14-440d-af0c-8b78c850648a"
apply_url: "https://jobs.lever.co/momsmeals/aca3ea8b-222e-494e-abbe-d27e5e1f6594"
workplace: remote
location: "Ankeny, IA"
remote_scope: "Ankeny, IA"
employment_type: full-time
seniority: mid
role: other
region: united-states
date_posted: 2026-08-28T16:10:41.541Z
first_seen_by_remjobs: 2026-09-18T16:10:55.707Z
---

# Intake Client Specialist

**Mom** · Ankeny, IA

Apply: https://jobs.lever.co/momsmeals/aca3ea8b-222e-494e-abbe-d27e5e1f6594

## About the role

The Intake Client Specialist manages a queue of incoming documents to create new clients, and update existing clients as needed in the Customer Relationship Management (CRM) system. This Specialist operates within a service level agreement managing speed to start entry while observing various agency specific handling procedures maintaining the highest level of accuracy for billing and compliance purposes.
 
This is a fully remote position. $2 (applicants outside of Iowa will not be considered).
 
The starting wage is $17.00/hour with weekly pay, PTO, and benefits available after 30 days of employment.
 
**Work hours are** **Monday-Friday 8:00am-5:00pm with the potential of overtime. **
 
**This position will start on Monday, October 12th, 2026. You must be able to come onsite day 1 of employment for orientation**.

##### Position Responsibilities may include, but not limited to

- Review incoming Medical Service Authorizations and Medical paperwork to create new clients, update existing clients, and close accounts as needed

- Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls for action items or needed information

- Troubleshoot and resolve account issues as required

- Coordinate with internal business partners including but not limited to Logistics, Customer Care, Billing, and Compliance

- Assist other departments for Intake-related inquiries

##### Required Skills and Experience

- High school diploma or equivalent

- Basic Microsoft Office skills

- Previous Data Entry skills

- Strong analytical skills with high attention to detail and accuracy

- Ability to problem solve issues in a timely manner

- Ability to navigate multiple computer systems, applications, and utilize search tools to find information

- Strong verbal, written, and interpersonal communication skills

- Ability to prioritize, meet deadlines, and adjust as needed in a fast paced environment

- Ability to achieve high production and quality standards

- Ability to work effectively in both a team and individual environment

- Sincerity and passion for helping people

- Prior experience adhering to company policies and showing core values

- Must have a wired internet connection using an ethernet port. Broadband internet wired to the home is required - Cable Modem/service or Fiber Optic. No Satellite, 4/5G, or DSL circuits

- Must have a quiet workspace that is free from distraction

##### Preferred Skills and Experience

- Some college experience or equivalent

- Medical Billing terminology

##### Physical Requirements

- Repetitive motions that include the wrists, hands and/or fingers

- Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods

- Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus

##### Our team members enjoy:

- Eligible for Referral Bonuses starting Day 1

- Weekly paychecks

- PTO, 401k, & a Full benefits package
**Company Overview**
 
Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
 
 
**EEO**
 
Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.

---

Source: Mom's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/mom-intake-client-specialist-7ab787e4-7c14-440d-af0c-8b78c850648a