--- title: "General Manager - West McKinney" company: "JETSET Pilates" company_url: "https://www.remjobs.works/companies/jetset-pilates" url: "https://www.remjobs.works/job/jetset-pilates-general-manager-west-mckinney-9c2af9cd-b666-4f69-a44d-16b29339d2f0" apply_url: "https://jobs.lever.co/jetsetpilates/eed7a3ca-874d-4ee0-8499-2909575b5b47" workplace: onsite location: "West McKinney, TX" employment_type: unspecified seniority: mid role: other region: united-states date_posted: 2026-08-26T18:09:07.036Z first_seen_by_remjobs: 2026-09-19T22:06:13.711Z --- # General Manager - West McKinney **JETSET Pilates** · West McKinney, TX Apply: https://jobs.lever.co/jetsetpilates/eed7a3ca-874d-4ee0-8499-2909575b5b47 ## About JETSET Pilates JETSET Pilates is a 50-minute, low-impact reformer workout that blends strength, control, and flow. Rooted in precision and designed to transform how you move, JETSET delivers an elevated Pilates experience. ## About the role JETSET Pilates is a modern, music-driven Pilates brand redefining the boutique fitness experience. The General Manager is responsible for the overall success of the studio, leading a high-performing team while driving operational excellence, membership growth, and an exceptional client experience. This is a hands-on leadership role that combines business management with active instruction and community engagement. General Managers are expected to complete the JETSET Instructor Training Academy Program, teach an average of 6-8 eight classes per week, and maintain an active in-studio presence during a minimum of 25 class times per week. ##### Key Responsibilities ###### Leadership & Team Development - Lead, coach, and develop instructors and Studio Leads. - Recruit and onboard new team members as needed. - Provide consistent feedback and conduct regular performance conversations. - Foster an engaging and accountable team culture. - Identify and develop future leaders through coaching, mentorship, and succession planning. ###### Studio Operations & Member Experience - Own daily studio operations. - Ensure exceptional hospitality and client experience. - Manage class & staffing schedules. - Oversee day-to-day facility operations, ensuring the studio remains clean, safe, stocked, well-maintained, and consistently aligned with brand standards. - Resolve client concerns promptly. - Continuously evaluate and improve operational processes to increase efficiency and consistency. ###### Sales & Business Performance - Own studio performance across memberships, utilization, retention, payroll, revenue, and expenses. - Analyze KPIs and implement action plans. - Develop and execute strategies to improve member retention, utilization, referrals, and recurring revenue. - Coach team members on consultative selling, membership upgrades, renewals, and client retention. ###### Community Engagement - Build relationships within the local community. - Develop ongoing community partnerships that drive awareness, referrals, member engagement, and long-term growth. - Support social media and community partnerships. - Represent JETSET as a brand ambassador. ###### ###### Financial & Business Partnership - Monitor financial performance. - Provide regular business updates to ownership. - Recommend operational improvements. - Ensure accountability for profitability, payroll management, expense control, and overall studio performance. ##### SUCCESS IN THIS ROLE *You’ll be successful in this role if you:* - Are energized by growing memberships and creating an experience that keeps clients engaged and coming back. - Enjoy coaching, motivating, and developing a high-performing team. - Take genuine pride in delivering exceptional hospitality and creating a welcoming client experience. - Are results-driven and comfortable taking ownership of financial and operational performance. - Value consistency, efficiency, and attention to detail in maintaining a polished, brand-aligned studio. ##### GROWTH OPPORTUNITIES As JETSET continues to expand, General Managers may have opportunities to mentor new leaders, support new studio openings, oversee multiple studios, and advance into multi-unit leadership roles. ##### WHAT WE'RE LOOKING FOR - 3+ years of operations or general management experience, ideally in boutique fitness, hospitality, or a luxury membership-model consumer service environment - Proven track record of building and leading high-performing teams — ideally across multiple locations or in a pre-opening context - Demonstrated self-starter with an entrepreneurial spirit — you take initiative, solve problems proactively, and thrive in environments where the playbook is still being written - Strong sales instincts with experience driving revenue targets and coaching others to do the same - Highly analytical — comfortable building reports, interpreting data, and making decisions backed by metrics - Exceptional organizational skills with the ability to manage competing priorities without losing momentum or attention to detail - Outstanding communicator who genuinely connects with people and makes every client and team member feel seen and valued - Hands-on experience in a fitness instruction or coaching capacity is strongly preferred - Passion for community building and an understanding of the local wellness, fitness, and hospitality community is strongly preferred. ##### REQUIREMENTS - Ability to commit to travel for a 5-day instructor training at one of our Regional Training & Support Centers - Ability to stand and move throughout the studio for extended periods. - Ability to lift up to 30 pounds. - Flexible availability, including the ability to work mornings, evenings, weekends, and holidays as business needs require. ##### COMPENSATION & BENEFITS - Paid time off (PTO) - Complimentary or discounted JETSET Pilates classes - Professional development opportunities ****Additional benefits—including health insurance, retirement plans, and other perks—may be offered depending on the studio location* --- Source: JETSET Pilates's own career page, read by RemJobs. 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