---
title: "Sales Manager – AI & Contact Center Solutions"
company: "IDT"
company_url: "https://www.remjobs.works/companies/idt"
url: "https://www.remjobs.works/job/idt-sales-manager-ai-contact-center-solutions-4d054744-7621-4b11-890a-722380c62191"
apply_url: "https://jobs.lever.co/idt/f0bd4ba5-4690-483a-ab65-03b8c01b862e"
workplace: hybrid
location: "Guatemala City"
employment_type: other
seniority: mid
role: ai-machine-learning
region: other
skills: ["nlp"]
date_posted: 2026-09-02T16:47:56.977Z
first_seen_by_remjobs: 2026-09-15T19:06:09.133Z
---

# Sales Manager – AI & Contact Center Solutions

**IDT** · Guatemala City

Apply: https://jobs.lever.co/idt/f0bd4ba5-4690-483a-ab65-03b8c01b862e

## About IDT

Innovative Defense Technologies (IDT) develops state-of-the-art automated solutions, enabling the rapid delivery of warfare capabilities for the DOD.

## About the role

Net2phone is seeking an AI Agent Sales Lead to drive the go-to-market strategy and revenue growth of its new AI Agent product. This role combines strong commercial leadership with a solid understanding of artificial intelligence and
conversational technologies.
 
The ideal candidate will build and lead a specialized sales team, define the sales strategy for this new product line, and act as a subject-matter expert who can credibly speak to prospects and partners about AI-driven customer engagement.

##### Key Responsibilities:

- Lead, coach, and grow a sales team dedicated to selling the AI Agent product across phone, chat, and othersupported channels.

- Define and execute the go-to-market and sales strategy for AI Agent, including pricing positioning, target segments,and sales playbooks.

- Set individual and team sales targets, track pipeline health, and report on performance against revenue goals.

- Act as a product and AI subject-matter expert in customer and partner conversations, presentations, and demos.

- Translate the AI Agent products technical capabilities (natural language processing, conversational AI, automation)into clear business value for prospects.

- Collaborate closely with Product, Marketing, and Customer Success teams to align messaging, gather marketfeedback, and refine the product roadmap.

- Develop training materials and enablement programs to ensure the sales team can effectively position AI Agentagainst competitors.

- Build and manage a pipeline of enterprise and mid-market prospects, including direct involvement in complex orstrategic deals.

- Monitor market trends in conversational AI and customer experience automation to keep the sales approachcurrent and competitive.

- Establish KPIs and reporting cadences for the AI Agent sales function and present results to senior leadership.

##### We Offer:

- Competitive salary

- Bonuses

- A great and positive workplace

- Parking Subsidy

- Life and Medical Insurance

- Benefits and Discounts

- Growth opportunities

- Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)

---

Source: IDT's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/idt-sales-manager-ai-contact-center-solutions-4d054744-7621-4b11-890a-722380c62191