---
title: "VIP Customer Support"
company: "Growe Talents"
company_url: "https://www.remjobs.works/companies/growe-talents"
url: "https://www.remjobs.works/job/growe-talents-vip-customer-support-26e5b74f-6637-41a9-8e44-606053618eed"
apply_url: "https://job-boards.eu.greenhouse.io/growetalents/jobs/4944399101"
workplace: onsite
location: "Sao Paulo"
employment_type: unspecified
seniority: mid
role: customer-support
region: latin-america
date_posted: 2026-09-03T16:57:19.000Z
first_seen_by_remjobs: 2026-09-15T19:06:30.115Z
---

# VIP Customer Support

**Growe Talents** · Sao Paulo

Apply: https://job-boards.eu.greenhouse.io/growetalents/jobs/4944399101

## About Growe Talents

Recruitment agency where ambition meets opportunity in one of the world’s most dynamic industries - iGaming.

## About the role

###### Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

###### Perfect for those who aim to:

- Analyze chats and emails handled by VIP Customer Support Agents and VIP Account Managers;

- Provide personalized, high-quality support to VIP customers;

- Be the main point of contact for assigned high-value clients;

- Build and maintain strong, long-term relationships with clients;

- Handle inquiries, issues, and escalations across different brands within the company;

- Adapt communication style and service standards according to each brand’s guidelines;

- Maintain in-depth knowledge of each brand’s products, services, and promotions;

- Work flexible schedules and adapt to changing workloads;

- Meet KPIs related to response time, customer satisfaction, and retention;

- Provide 24/7 VIP support, including night shifts.

###### Experience you’ll need to bring:

- Previous experience in customer support will be a strong advantage;

- Experience in the gambling industry will be a major plus;

- Experience working with VIP customers or high-value clients will be an advantage.

###### It's a perfect match if you have those personal features:

- Active and proactive;

- Communicative and people-oriented;

- Flexible and adaptable to change;

- Open-minded and ready for new challenges.

###### Our clients offer competitive benefits to support your professional and personal growth, including:

- Health & Wellness Focus;

- Global Medical Coverage;

- Growth Opportunities;

- Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

- Performance-Driven Rewards;

- Dynamic Work Environment.

Apply, and let your growth journey begin.

---

Source: Growe Talents's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/growe-talents-vip-customer-support-26e5b74f-6637-41a9-8e44-606053618eed