---
title: "QA Communication Specialist"
company: "Growe Talents"
company_url: "https://www.remjobs.works/companies/growe-talents"
url: "https://www.remjobs.works/job/growe-talents-qa-communication-specialist-e778935c-7d9e-4e78-8141-9460f36172f6"
apply_url: "https://job-boards.eu.greenhouse.io/growetalents/jobs/4972840101"
workplace: onsite
location: "Europe"
employment_type: unspecified
seniority: mid
role: software-engineering
region: europe
date_posted: 2026-09-15T08:48:50.000Z
first_seen_by_remjobs: 2026-09-15T19:06:30.115Z
---

# QA Communication Specialist

**Growe Talents** · Europe

Apply: https://job-boards.eu.greenhouse.io/growetalents/jobs/4972840101

## About Growe Talents

Recruitment agency where ambition meets opportunity in one of the world’s most dynamic industries - iGaming.

## About the role

###### Our client, Growe Partners, is an affiliate program with top betting and casinos offers. The win-win philosophy forms the foundation of operations, ensuring that partner earnings and success remain a top priority, with their triumphs inherently tied to mutual growth.

###### Perfect for those who aim to:

- Monitor the quality of affiliate and sales managers’ communication with partners across all channels (Telegram, Skype, email);

- Review partner conversations based on defined criteria: tone of voice, wording accuracy, compliance with internal rules and iGaming specifics;

- Track response times and ensure communication SLAs are met;

- Identify risky and problematic cases (ignored partners, delayed replies, incorrect promises, and conflict situations);

- Escalate critical issues and follow up until they are resolved;

- Provide structured feedback to managers based on QA reviews;

- Contribute to the development and maintenance of communication standards (guidelines, templates, playbooks);

- Maintain a record of recurring mistakes and systemic issues within the team;

- Prepare regular reports on communication quality and team discipline;

- Initiate and support process improvements that impact partner communication quality.

###### Experience you’ll need to bring:

- Experience in a similar role related to communication quality, QA, Support QA, Sales QA, or Operations;

- Ability to write clearly, concisely, and professionally;

- Fast learner, ready to dive into the specifics of affiliate and iGaming domains;

- Upper-Intermediate level of English.

###### It's a perfect match if you have those personal features:

- Strong sense of responsibility and ownership over quality;

- Ability to provide tactful and constructive feedback;

- System-oriented mindset and focus on process clarity;

- Capability to remain neutral and objective in evaluations;

- Stress resilience and confidence in handling sensitive or conflict cases;

- Proactive attitude and willingness to suggest improvements, not only report issues.

###### Our clients offer competitive benefits to support your professional and personal growth, including:

- Health & Wellness Focus;

- Global Medical Coverage;

- Growth Opportunities;

- Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

- Performance-Driven Rewards;

- Dynamic Work Environment.

Apply, and let your growth journey begin.

---

Source: Growe Talents's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/growe-talents-qa-communication-specialist-e778935c-7d9e-4e78-8141-9460f36172f6