---
title: "Payments Support Specialist"
company: "Growe Talents"
company_url: "https://www.remjobs.works/companies/growe-talents"
url: "https://www.remjobs.works/job/growe-talents-payments-support-specialist-90fd9a27-1f06-4e4f-a1c6-72ce4365f6e6"
apply_url: "https://job-boards.eu.greenhouse.io/growetalents/jobs/4960512101"
workplace: onsite
location: "Europe"
employment_type: unspecified
seniority: mid
role: customer-support
region: europe
date_posted: 2026-08-31T13:57:17.000Z
first_seen_by_remjobs: 2026-09-15T19:06:30.115Z
---

# Payments Support Specialist

**Growe Talents** · Europe

Apply: https://job-boards.eu.greenhouse.io/growetalents/jobs/4960512101

## About Growe Talents

Recruitment agency where ambition meets opportunity in one of the world’s most dynamic industries - iGaming.

## About the role

###### Our client, a fast-scaling international marketing company, is a major player in the iGaming industry, with a dedicated focus on expanding operations across Asia. From deep market research and business strategy to performance-driven digital campaigns and bold creatives, the team manages the entire marketing lifecycle to help clients stay ahead in one of the world’s most competitive industries.

###### Perfect for those who aim to:

- Handle and process incoming payment-related requests via Intercom;

- Investigate cases and identify the appropriate payment provider for resolution;

- Escalate complex or high-risk issues to relevant internal teams;

- Ensure timely resolution in line with SLAs;

- Collaborate with Payments, Risk, and Account Management teams to resolve issues efficiently;

- Contribute to daily operations and continuous improvement of the internal knowledge base.

###### Experience you’ll need to bring:

- At least 0.5 years of experience as a Customer Support Specialist or related position;

- Competency in Microsoft Office applications;

- Experience with resolving issues related to the payments industry - will be a plus;

- A financial or Economics degree - will be a plus.

###### It's a perfect match if you have those personal features:

- Strong communication skills;

- Ability to work under pressure;

- Team player with a collaborative attitude;

- Responsibility and reliability;

- Willingness to learn and adapt;

- Time management skills;

- Attention to detail;

- Perseverance and attentiveness.

###### Our clients offer competitive benefits to support your professional and personal growth, including:

- Health & Wellness Focus;

- Global Medical Coverage;

- Growth Opportunities;

- Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

- Performance-Driven Rewards;

- Dynamic Work Environment.

Apply, and let your growth journey begin.

---

Source: Growe Talents's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/growe-talents-payments-support-specialist-90fd9a27-1f06-4e4f-a1c6-72ce4365f6e6