---
title: "Customer Service, Collections Coordinator"
company: "Global Lending Services"
company_url: "https://www.remjobs.works/companies/global-lending-services"
url: "https://www.remjobs.works/job/global-lending-services-customer-service-collections-coordinator-b58e2efa-e56b-4fa6-99e4-91fc59a87d23"
apply_url: "https://jobs.lever.co/glsllc/1827d9ee-80db-4c89-91f9-630a75ad5129"
workplace: onsite
location: "Tempe, Arizona"
employment_type: full-time
seniority: mid
role: operations
region: united-states
salary: "$18 per hour"
date_posted: 2026-09-09T20:47:10.452Z
first_seen_by_remjobs: 2026-09-15T16:21:34.895Z
---

# Customer Service, Collections Coordinator

**Global Lending Services** · Tempe, Arizona

Salary: $18 per hour

Apply: https://jobs.lever.co/glsllc/1827d9ee-80db-4c89-91f9-630a75ad5129

## About the role

**Why GLS?**
GLS is dedicated to helping more individuals access affordable auto financing through advanced analytics and technology. For over 10 years, we have supported more than a million families, providing them with reliable transportation options in their daily lives. 
 

 
**Quick Facts**
Compensation: $17.75/hr plus monthly performance bonuses
Onsite: Tempe, AZ
 

 
No Sundays
 
 
One night per week (12PM-8PM)
 
 
Every 4th rotating Friday (9AM-7PM)
 
 
Every 4th rotating Saturday (8AM-12PM) with 9 hour shifts during the week (8AM-6PM and 10AM-8PM) - one scheduled day off in the week

##### What you will do as a Collections Coordinator

- Manage a portfolio of auto loan accounts and reduce delinquency.

- Contact customers to understand intent and ability to pay.

- Maintain positive relationships while collecting on past-due balances.

- Negotiate solutions that work for customers and GLS (immediate payments and/or promises to pay with clear dates and amounts).

- Follow state and company guidelines in a fast-paced environment.

- Accurately document all contacts, outcomes, and follow-up in GLS systems.

- Meet or exceed assigned goals and business plan objectives.

- Maintain electronic records and support additional assignments or special projects as needed.

##### What you will bring as a Collections Coordinator

- High school diploma or equivalent.

- Excellent interpersonal skills: friendly, tactful, empathetic, and able to influence and manage conflict.

- Strong judgment and discretion with highly sensitive and confidential information.

- Ability to build cross-functional partnerships and maintain positive customer relationships.

- Active listening skills; comfortable probing and asking targeted questions to gather information.

- Strong verbal and written communication with internal and external customers.

- Team player who can adapt in a fast-paced, changing environment.

- Proficient computer skills with internet and standard business tools (Microsoft Office); quick to learn new systems.

- Excellent organization and attention to detail; able to manage multiple priorities.

- Commitment to GLS core values and key competencies.

##### Work Environment

- This role is phone- and computer-based, requiring the employee to be seated for extended periods.

- Frequent speaking and close visual work, including reading data, screens, and documents.

##### Benefits and Perks

- Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability

- 401K with employer match and 100% immediate vesting

- Paid Time Off (PTO) and paid company holidays to help you balance work and personal life

- Paid Volunteer Time Off (VTO) Annually

- Tuition Reimbursement

- Parental Leave

- Business casual work environment

##### About GLS

Join over 1,000 colleagues who "Care Deeply and Think Boldly" in a positive, adaptive culture that celebrates success and impact. GLS is proud to be recognized by Inc. 5000 as one of the nation’s fastest-growing private companies.
[2023 California Applicant Privacy Notice](https://www.glsauto.com/files/California%20Workforce%20Privacy%20Policy.pdf)
GLS participates in the [E-Verify](https://www.e-verify.gov/) program to confirm the employment eligibility of all newly hired employees
Please visit [www.glsauto.com](http://www.glsauto.com/) for information about our great company and other amazing opportunities
 
Applicants have rights under Federal Employment Laws
[Family and Medical Leave Act (FMLA)](http://www.dol.gov/whd/regs/compliance/posters/fmla.htm) 
[Equal Employment Opportunity (EEO)](https://www.eeoc.gov/employers/eeo-law-poster) 
[Employee Polygraph Protection Act (EPPA)](http://www.dol.gov/whd/regs/compliance/posters/eppa.htm)

---

Source: Global Lending Services's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/global-lending-services-customer-service-collections-coordinator-b58e2efa-e56b-4fa6-99e4-91fc59a87d23