---
title: "Collections Call Center Representative"
company: "Global Lending Services"
company_url: "https://www.remjobs.works/companies/global-lending-services"
url: "https://www.remjobs.works/job/global-lending-services-collections-call-center-representative-bf48a34b-3056-43da-b479-9fd38aea2c2c"
apply_url: "https://jobs.lever.co/glsllc/0cb4249e-c167-44c6-b633-034f4c37923b"
workplace: onsite
location: "Greenville, South Carolina"
employment_type: full-time
seniority: mid
role: finance-legal
region: other
salary: "$17 per hour"
date_posted: 2026-09-01T14:16:46.014Z
first_seen_by_remjobs: 2026-09-15T16:21:34.895Z
---

# Collections Call Center Representative

**Global Lending Services** · Greenville, South Carolina

Salary: $17 per hour

Apply: https://jobs.lever.co/glsllc/0cb4249e-c167-44c6-b633-034f4c37923b

## About the role

### Quick Facts

Compensation: $17.25/hr plus monthly performance bonuses
Onsite: Greenville, SC
Schedule: Fixed 40 hours/week - Regular, predictable attendance required

- No Sundays

- One night shift per week (12:00PM - 8:00PM)

- Every 4th rotating Friday (9:00AM - 7:00PM)

- Every 4th rotating Saturday (8:00AM -12:00PM)

- During Saturday rotation weeks, one scheduled weekday off with extended shifts (8:00AM - 6:00PM and 10:00AM - 8:00PM)

### Who We're Looking For

We're looking for candidates who are confident communicators, enjoy problem-solving, and can balance empathy with accountability. The ideal candidate is comfortable having difficult conversations, negotiating solutions, and working toward performance goals in a fast-paced environment. You may be a great fit if you:

- Have collections, auto finance, banking, lending, call center, or customer service experience

- Are comfortable discussing payment obligations and negotiating resolutions

- Can remain professional when handling challenging customer conversations

- Ask thoughtful questions and actively listen to understand customer situation

- Are organized, detail-oriented, and able to manage multiple priorities

- Are motivated by goals, performance metrics, and bonus opportunities

##### What You'll Do

- Manage a portfolio of delinquent auto loan accounts

- Contact customers to discuss payment options and resolve delinquency

- Negotiate payment arrangements and other account solutions

- Research customer information and assist with loss mitigation activities

- Document customer interactions accurately in company systems

- Meet or exceed performance and quality expectations

##### What You'll Bring

- High school diploma or equivalent

- Strong communication and customer service skills

- Ability to manage conflict and build rapport with customers

- Strong attention to detail and organizational skills

- Proficiency with computers and the ability to learn new systems quickly

- Previous collections or auto finance experience preferred

##### Work Environment

- This role is phone- and computer-based, requiring the employee to be seated for extended periods.

- Frequent speaking and close visual work, including reading data, screens, and documents.

##### Benefits and Perks

- Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability

- 401K with employer match and 100% immediate vesting

- Paid Time Off (PTO) and paid company holidays to help you balance work and personal life

- Paid Volunteer Time Off (VTO) Annually

- Tuition Reimbursement

- Parental Leave

- Business casual work environment

##### About GLS

- Join over 1,000 colleagues who "Care Deeply and Think Boldly" in a positive, adaptive culture that celebrates success and impact. GLS is proud to be recognized by Inc. 5000 as one of the nation’s fastest-growing private companies.

[2023 California Applicant Privacy Notice](https://www.glsauto.com/files/California%20Workforce%20Privacy%20Policy.pdf)
GLS participates in the [E-Verify](https://www.e-verify.gov/) program to confirm the employment eligibility of all newly hired employees
Please visit [www.glsauto.com](http://www.glsauto.com/) for information about our great company and other amazing opportunities
 
Applicants have rights under Federal Employment Laws
[Family and Medical Leave Act (FMLA)](http://www.dol.gov/whd/regs/compliance/posters/fmla.htm) 
[Equal Employment Opportunity (EEO)](https://www.eeoc.gov/employers/eeo-law-poster) 
[Employee Polygraph Protection Act (EPPA)](http://www.dol.gov/whd/regs/compliance/posters/eppa.htm)

---

Source: Global Lending Services's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/global-lending-services-collections-call-center-representative-bf48a34b-3056-43da-b479-9fd38aea2c2c