---
title: "Fleet Coordinator - Last Mile(Delhi) - Contractual"
company: "FlixBus"
company_url: "https://www.remjobs.works/companies/flixbus"
url: "https://www.remjobs.works/job/flixbus-fleet-coordinator-last-mile-delhi-contractual-8556dfd8-26a4-4d58-8a26-7d194b53aab3"
apply_url: "https://flix.careers/job/8816234002?gh_jid=8816234002"
workplace: onsite
location: "Delhi"
employment_type: unspecified
seniority: mid
role: operations
region: other
date_posted: 2026-09-21T05:06:08.000Z
first_seen_by_remjobs: 2026-09-21T05:10:43.449Z
---

# Fleet Coordinator - Last Mile(Delhi) - Contractual

**FlixBus** · Delhi

Apply: https://flix.careers/job/8816234002?gh_jid=8816234002

## About the role

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.As Fleet Coordinator – Last Mile, you will own day-to-day last-mile ground operations and real-time traffic control across our hubs and pickup/drop points in Delhi NCR — making sure passengers move smoothly between buses and cabs, cab operators deliver to standard, and your ground team runs like clockwork.

**About The Role**

- Lead and manage day-to-day last-mile ground operations and real-time traffic control across designated hubs and pickup/drop points in Delhi NCR.

- Ensure smooth, timely dispatch and coordination of last-mile cabs against bus arrival and departure schedules.

- Act as the on-ground escalation point, resolving operational disruptions (delays, no-shows, route changes, demand surges) quickly and calmly.

- Work closely with last-mile cab operators and drivers to drive app adoption, improve punctuality metrics, and elevate customer experience.

- Coach and support drivers on FlixBus standards, app usage, and service expectations.

- Manage the roster, shift planning, and day-to-day working of ground operations associates and last-mile associates.

- Allocate manpower against demand patterns and peak windows; track attendance, performance, and productivity of the ground team.

- Own last-mile cab operator governance — share performance reports regularly, run periodic review meetings, and manage the day-to-day partner relationship.

- Track operator SLAs and KPIs, flag underperformance, and drive corrective action plans.

- Be the owner of last-mile passenger experience, ensuring a smooth transition from buses to cabs and cabs to buses.

- Monitor passenger feedback and complaints related to the last mile, close the loop, and drive continuous improvement.

**About You**

- 3–6 years of experience in ground operations, last-mile logistics, fleet coordination, transport operations, or a similar field (mobility, ride-hailing, e-commerce delivery, or aggregator platforms preferred).

- Proven experience managing frontline teams and third-party vendors or operators.

- Strong grasp of punctuality/SLA-driven operations and comfort working with real-time, on-ground decision-making.

- Data-literate — comfortable working with dashboards, spreadsheets, and reporting; able to turn numbers into action.

- Excellent stakeholder management and communication skills; able to hold operators accountable while maintaining strong relationships.

- Customer-first mindset with a bias for quick problem resolution.

- Working knowledge of Delhi NCR geography, traffic patterns, and transport hubs is a strong advantage.

- Willingness to work in shifts, be on-ground, and be reachable during operational hours.

- Bachelor's degree preferred; proficiency in English and Hindi.

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!

**What We Offer**

- Opportunity to work in a rapidly scaling start-up .

- Play a pivotal role in ensuring the seamless execution of our intercity travel operations, ground operational excellence, data analysis and vendor management processes.

- Hone your stakeholder management skills by interacting with international stakeholders.

**Why Join Flix

**At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable.

If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey!

---

Source: FlixBus's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/flixbus-fleet-coordinator-last-mile-delhi-contractual-8556dfd8-26a4-4d58-8a26-7d194b53aab3