--- title: "Agent Shops and Stations (Leeds, On-site)" company: "FlixBus" company_url: "https://www.remjobs.works/companies/flixbus" url: "https://www.remjobs.works/job/flixbus-agent-shops-and-stations-leeds-on-site-0f14eaed-612a-4aa6-8b30-3822a8ca6d6a" apply_url: "https://flix.careers/job/8785826002?gh_jid=8785826002" workplace: onsite location: "Leeds" employment_type: unspecified seniority: mid role: other region: united-kingdom date_posted: 2026-09-08T15:46:11.000Z first_seen_by_remjobs: 2026-09-15T14:59:46.034Z --- # Agent Shops and Stations (Leeds, On-site) **FlixBus** · Leeds Apply: https://flix.careers/job/8785826002?gh_jid=8785826002 ## About the role At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. We're looking for motivated and driven **Agent Shops and Stations (Leeds, on-site)** who will help us shape our team, drive the company to the next level, and have the most direct influence on our success. **About the Role** - Customer support at Leeds Station: Represent FlixBus on the ground, assist passengers with ticketing queries, provide journey updates, and ensure a smooth start to every trip - Driver and departure coordination: Support drivers with check‑ins, ticket checks, and pre‑departure quality and roadworthiness inspections - Operational communication: Act as the local voice for FlixBus, keeping customers informed of live operational changes and updates - Station partner collaboration: Coordinate live departures and maintain strong relationships with West Yorkshire Combined Authority and station teams - Incident and disruption handling: Manage delays, cancellations, and unexpected situations to keep journeys moving with minimal network impact - Health & safety Compliance: Uphold FlixBus safety standards and Leeds Bus Station rules, oversee safe vehicle and passenger movement, and ensure hazards, incidents, and near‑misses are proactively escalated - Passenger flow monitoring: Maintain safe pedestrian flow on stands and concourses, ensuring passengers remain clear of manoeuvring vehicles 📍 Note that we provide flexibility through a rota including shifts from Monday to Sunday between 06:00 and 00:00! **About You** - Love providing great customer service, have experience in customer-facing roles and excellent communication skills - You are proactive, motivated, autonomous and have a desire to grow with a business - You thrive in high pressure, fast moving and dynamic environments - You can prioritise key tasks and make quick decisions, sometimes on limited information - Have the ability to deal with difficult situations whilst remaining professional at all times - You have a strong awareness of health & safety in a busy operational environment and act to keep people safe - You are comfortable working independently, as the role may involve periods of lone working, and you follow lone-working and health & safety procedures at all times We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! **What We Offer** - Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family. - Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. - Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills. - Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career. To view more local benefits specific to each office location, please check out this link: [Locations - Flix Career](https://flix.careers/locations/) --- **Why Join Flix?** At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path. As we continue to expand across the globe, you can make a real difference in how we work. If you’re ready to grow and lead your journey, Flix is the place for you! --- Source: FlixBus's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/flixbus-agent-shops-and-stations-leeds-on-site-0f14eaed-612a-4aa6-8b30-3822a8ca6d6a