---
title: "Operations Support Specialist"
company: "Extenteam Client Roles"
company_url: "https://www.remjobs.works/companies/extenteam-client-roles"
url: "https://www.remjobs.works/job/extenteam-client-roles-operations-support-specialist-67da1ccc-1b59-47f2-87a9-106307846c4a"
apply_url: "https://job-boards.greenhouse.io/extenteam/jobs/5416461008"
workplace: onsite
location: "Philippines"
employment_type: unspecified
seniority: mid
role: customer-support
region: asia-pacific
date_posted: 2026-09-07T16:06:33.000Z
first_seen_by_remjobs: 2026-09-19T22:08:51.267Z
---

# Operations Support Specialist

**Extenteam Client Roles** · Philippines

Apply: https://job-boards.greenhouse.io/extenteam/jobs/5416461008

## About the role

**About Extenteam**

Extenteam is the AI-driven operations platform for short-term rental property management, headquartered in Miami and founded in 2021. Our platform, Shared Services, handles guest communication and daily operational workflows for 80,000+ properties by pairing an AI orchestration layer with a shared-services team of hospitality-trained specialists, so no guest inquiry goes unanswered, day or night, and no property manager has to staff for the 2am cancellation themselves.

We're industry-only: every workflow, integration, and agent we hire is built around property management specifically, not bolted on from a generalist platform. As we push more of that platform toward AI-led automation and self-serve tools, the software our own Shared Services team works in every day has to keep pace, that's this role.

**Our Leadership Philosophy**

Our company embraces a management style inspired by the ideals of "founder mode," as championed by Airbnb’s Brian Chesky. This means a hands-on, visionary approach to leadership, with a relentless focus on innovation, product excellence, and customer-centric decision-making. We encourage proactive problem-solving, direct involvement in key initiatives, and a collaborative, high-performance culture.

To learn more about the "founder mode" philosophy and how it shapes our operations, you can explore this [link](https://www.businessinsider.com/airbnb-ceo-brian-chesky-what-founder-mode-really-means-2024-10). Understanding this mindset will provide valuable context for how we operate and what we value in our team members.

**What This Role Is About:**

We are looking for a **Support Operations Specialist** for one of our property management Client.

**Your Main Responsibilities:**

- Support vacation rental back-end operations, administrative workflows, reservations support, maintenance coordination, and process execution.

- Work confidently across systems such as Guesty, Breezeway, Google Sheets, and Notion.

- Troubleshoot issues independently, learn new tools quickly, and make thoughtful updates without creating errors.

- Manage spreadsheets, project tasks, and operational details with strong accuracy and organization.

**What We’re Looking For:**

- Operations Assistant background.

- Hands-on with Guesty, Breezeway, Google Sheets, and Notion.

- Excellent written and verbal English.

- Tech-savvy, self-directed, detail-oriented, operationally minded, and comfortable in a fastmoving environment. 

**Technical Requirements:**

- Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port)

- i5 11th Gen or higher

- Windows 11 / MacOS Catalina or higher

- Minimum of 8 GB RAM

- Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background)

- Back-ups in case of power or internet provider interruptions

- Good headset and webcam (preferably noise-canceling headset)

**Why You’ll Love Working with Us:**

- Competitive Salary — We offer a competitive salary that reflects the candidate’s experience, skills, and responsibilities.

- Remote Work — This role is 100% remote, allowing flexibility and eliminating daily commute.

- Paid Time Off — Standard leave entitlements (vacation, sick leave, vacation leave) for rest and well-being.

- HMO Coverage — Company-provided HMO plan, offering access to medical services via accredited hospitals and clinics under a Health Maintenance Organization. This helps ensure employees have access to routine checkups, consultations, and coverage for medical care.

---

Source: Extenteam Client Roles's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/extenteam-client-roles-operations-support-specialist-67da1ccc-1b59-47f2-87a9-106307846c4a