--- title: "Receptionist & Office Administrator" company: "Envoy Global, Inc." company_url: "https://www.remjobs.works/companies/envoy-global-inc" url: "https://www.remjobs.works/job/envoy-global-inc-receptionist-office-administrator-a1a869e3-9044-4bc8-a35e-f16b9d0113c9" apply_url: "https://job-boards.greenhouse.io/envoyglobalinc/jobs/6140802004" workplace: onsite location: "Cape Town, South Africa" employment_type: unspecified seniority: mid role: operations region: middle-east-africa date_posted: 2026-08-19T06:56:13.000Z first_seen_by_remjobs: 2026-09-15T16:31:16.591Z --- # Receptionist & Office Administrator **Envoy Global, Inc.** ยท Cape Town, South Africa Apply: https://job-boards.greenhouse.io/envoyglobalinc/jobs/6140802004 ## About the role Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. **Envoy Global **is seeking a proactive** Receptionist & Office Administrator **to join o**ur IBN team in Cape Town, South Africa.** This front-facing role is ideal for someone who thrives in a dynamic environment, brings a warm and welcoming presence, and has a knack for keeping operations running smoothly. The ideal candidate is a strong communicator, highly organized, and comfortable juggling multiple responsibilities with efficiency and grace. Reporting to the Office Manager, this position offers high visibility and collaboration across departments, making it a key contributor to both employee experience and operational excellence. **As our Receptionist & Office Administrator, you will be required to: ** - Monitor call response times, reduce abandonment rates, and resolve queries without transfers. - Welcome and manage visitors efficiently, minimize wait times, and collect satisfaction feedback. - Streamline check-in/check-out processes, provide accurate information, and respond promptly to inquiries. - Schedule appointments effectively and reduce no-show rates. - Communicate professionally and clearly in both verbal and written formats, ensuring positive feedback. - Handle unexpected situations calmly and escalate issues appropriately when necessary. - Maintain a clean, organized reception area with readily available informational materials. - Operate phone systems, office software, and equipment like printers, scanners, and copiers proficiently. - Collaborate smoothly with colleagues and offer assistance to support seamless operations. - Track and report expenses accurately, adhere to budget guidelines, implement cost-saving initiatives, and issue invoices via SAGE. - Monitor inventory, restock supplies timely, and manage vendor relationships effectively. - Respond to maintenance requests promptly, follow schedules, and ensure office cleanliness and functionality. - Organize travel arrangements efficiently, process reimbursements on time, and manage logistics for meetings and events. - Maintain organized filing systems, implement digital document solutions, and ensure document security and version control. - Respond to emails and inquiries professionally and distribute internal updates effectively. - Ensure data accuracy, generate regular and ad hoc reports, and use insights to identify trends. - Identify workflow bottlenecks, implement process improvements, and measure impact on office efficiency. **To apply for this role, you should possess the following skills, experience and qualifications: ** - Proven experience in receptionist and/or office administration roles. - Proficiency in MS Office Suite, phone systems, and office equipment (printers, scanners, copiers). - Strong organizational and multitasking abilities in a fast-paced environment. - Excellent verbal and written communication skills with a professional demeanor. - Ability to handle confidential information with discretion and integrity. - Familiarity with invoicing tools such as SAGE and digital platforms like Docusign. - Experience in managing travel arrangements and coordinating logistics for meetings or events. - Basic understanding of expense tracking and budget adherence. - Ability to maintain a clean and welcoming reception area and office space. - Skilled in managing inventory and liaising with vendors for timely procurement. - Comfortable with digital document management systems and version control practices. - Strong problem-solving skills and ability to remain calm under pressure. - Willingness to collaborate with cross-functional teams and support colleagues proactively. - Attention to detail and commitment to maintaining high standards of accuracy. - Flexibility to adapt to changing priorities and take initiative in improving processes. - 2-4 years of experience in a customer facing office management role * * *This role is an in-office position based at our Cape Town, South Africa offices * In return, you will work for a supportive, employee-focused organization that encourages staff to achieve a work-life balance, teamwork, and communication on a global scale with other offices. If you feel that you meet our requirements, we look forward to hearing from you asap! **#LI-Onsite** --- Source: Envoy Global, Inc.'s own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/envoy-global-inc-receptionist-office-administrator-a1a869e3-9044-4bc8-a35e-f16b9d0113c9