--- title: "Billing and Administration Coordinator" company: "Dijital Team" company_url: "https://www.remjobs.works/companies/dijital-team" url: "https://www.remjobs.works/job/dijital-team-billing-and-administration-coordinator-a8d5a4a9-4b64-46a4-a04e-0fda896bf6a6" apply_url: "https://jobs.lever.co/dijital-team-pty-ltd/072a232c-bb8c-40da-bd10-549dbf05a045" workplace: remote location: "Colombo" remote_scope: "Colombo" employment_type: full-time seniority: mid role: operations region: other date_posted: 2026-09-10T02:56:04.618Z first_seen_by_remjobs: 2026-09-19T22:10:34.936Z --- # Billing and Administration Coordinator **Dijital Team** Β· Colombo Apply: https://jobs.lever.co/dijital-team-pty-ltd/072a232c-bb8c-40da-bd10-549dbf05a045 ## About Dijital Team Offshore staffing for MSPs and IT service providers. Access dedicated Sri Lankan talent to increase capability, improve margins and scale faster. ## About the role #### About the Role We are seeking an organised, reliable, and detail-focused **Billing & Administration Coordinator** to take ownership of monthly billing, cost recovery, insurance renewals, and day-to-day business administration. You will manage your workload from start to finish, ensuring billing information is accurate, renewals are maintained, and essential administrative activities remain on track. This is **not an Accounts Receivable or Accounts Payable role**. The focus is on billing preparation, reconciliation, cost recovery, renewals, documentation, and business support. #### About the Client You will be working with a specialist managed service provider delivering IT, networking, and security solutions to Australian businesses. As part of a broader group with complementary technical services, the organisation offers a close-knit and practical working environment where team members have direct access to leadership and can make a visible impact on the business. #### Ideal Profile *Experience & Industry Knowledge* - Previous experience within an MSP, IT services, or technology business - Understanding of managed services billing, subscriptions, and technology-related costs - Experience in administration, billing support, invoicing, or cost reconciliation - Ability to independently manage a workload from start to finish *Technical & Commercial Skills* - Confident working with spreadsheets, billing systems, and financial data - Strong attention to detail when reviewing billing and cost information - Experience with Microsoft 365 and other IT-related subscriptions is advantageous - Familiarity with Autotask/Datto PSA or similar platforms such as ConnectWise or Halo is preferred - Experience with ConnectBooster, Xero, or similar platforms is advantageous *Administration & Personal Attributes* - Highly organised with strong follow-through - Process-focused with an interest in identifying opportunities for improvement - Trustworthy and discreet when handling sensitive commercial information - Comfortable managing recurring tasks, deadlines, documentation, and competing priorities - Experience managing insurance renewals or compliance administration is advantageous - An interest in marketing or social media is a bonus #### Responsibilities *Monthly Billing & Invoicing* - Prepare monthly invoices for recurring managed services clients - Reconcile subscription costs, including Microsoft 365, security, and backup services, to ensure accurate client billing - Review ad hoc and labour time entries and follow up on missing or unclear information - Ensure billing information is complete, accurate, and ready for processing *Cost Recovery & On-Charging* - Review company card transactions and supplier costs - Allocate relevant costs to the appropriate clients and prepare them for on-charging - Identify and flag unusual, incorrect, or unallocated expenses - Maintain accurate records supporting cost recovery activities *Insurance & Compliance Administration* - Track insurance policies and renewal requirements, including professional indemnity, WorkCover, and vehicle insurance - Coordinate renewal activities and ensure relevant deadlines are maintained - Keep insurance policies and supporting documentation organised and up to date - Liaise with insurance brokers when required *Director & Business Support* - Manage and track the Director’s recurring administrative tasks and deadlines - Maintain internal trackers, records, and business documentation - Provide general administrative support across the business - Help ensure recurring business processes remain organised and on track #### How we take care of our team πŸ’° Get paid in Australian Dollars πŸ₯ Medical insurance from day one for you + spouse (or parents if unmarried) 🩺 Generous OPD coverage from doctor visits to all your medical needs 🏑 Home office setup allowance to build your ideal workspace 🌐 Internet allowance to keep you connected πŸ’ͺ Gym & wellness allowance to stay fit and balanced πŸŽ‰ Work hard, play hard – regular team events & engagement activities 🧠 Diji Assist – Mental health & counseling support when you need it πŸ“š We invest in you – reimbursement for industry certifications πŸ—£οΈ Open-door culture – your ideas and feedback always matter 🌍 Flexible work – home or office, wherever you do your best work πŸ† Rewards & recognition that actually recognize you πŸ₯³ Great christmas & financial year-end parties to unwind with your loved ones. --- Source: Dijital Team's own career page, read by RemJobs. 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