---
title: "regional collection manager bangalore - flows"
company: "CRED"
company_url: "https://www.remjobs.works/companies/cred"
url: "https://www.remjobs.works/job/cred-regional-collection-manager-bangalore-flows-96aa2833-91f9-4a0b-b674-ac88ccd6700b"
apply_url: "https://jobs.lever.co/cred/e7edcd33-9faa-4e2f-8a87-4a88719f94ec"
workplace: onsite
location: "bengaluru"
employment_type: full-time
seniority: mid
role: other
region: india
date_posted: 2026-08-21T10:51:13.741Z
first_seen_by_remjobs: 2026-09-15T18:15:36.564Z
---

# regional collection manager bangalore - flows

**CRED** · bengaluru

Apply: https://jobs.lever.co/cred/e7edcd33-9faa-4e2f-8a87-4a88719f94ec

## About CRED

financial & lifestyle experiences crafted for the creditworthy.

## About the role

prefr (operated by CreditVidya) is a digital-first lending platform that makes credit accessible to millions across India. with loan offerings ranging from ₹50,000 to ₹5 Lakh, we’re enabling instant personal loans and flexible pay-later credit lines, especially for first-time borrowers and underserved regions. backed by RBI-approved NBFC partnerships, we’ve built a platform that uses selfie-based KYC, minimal documentation, and AI-powered underwriting to disburse loans within minutes.

##### what will you do?

- own collection performance for the assigned geography and buckets; understand local portfolio characteristics, monitor portfolio movement, and drive resolution and recovery outcomes.

- lead, coach, and develop the collections team; set clear expectations, review productivity and performance, and drive the team towards collection targets.

- manage collection agencis across the assigned geography; ensure adequate capacity, drive productivity and resolution outcomes, and maintain adherence to quality and compliance standards.

- own resolution and recovery targets for the assigned portfolio; analyse MIS and key recovery metrics, identify performance gaps, and implement corrective actions to improve outcomes.

- lead the implementation of collection strategies across calling and field operations, including tracing, legal recovery, dual allocation, and other relevant recovery levers.

- ensure adherence to collection processes, RBI guidelines, company policies, and Prefr’s code of conduct; proactively identify and address compliance or process gaps.

- ensure disciplined execution of field operations by tracking input metrics such as visits, on-time visits, allocation, and disposition.

- manage the region in a cost-effective manner and ensure collection costs remain within defined guardrails.

- proactively identify geographical, capacity, agency, and portfolio-level challenges and raise timely red flags.

- work closely with operations, risk, legal, analytics, and strategy teams to resolve dependencies and improve collection outcomes.

- provide feedback and recommendations to central strategy and policy teams based on regional challenges and opportunities.

- play an active role in hiring and developing collection talent for the region and contribute to hiring across other regions as required.

##### you should apply if you:

- have 10+ years of experience in collections, preferably across unsecured PL portfolios.

- have strong knowledge of the geography being hired for and the local collections ecosystem.

- have experience managing large portfolios, collection teams, and agency partners.

- have strong understanding of recovery metrics, collection strategies, and portfolio performance.

- are data-driven, result-oriented, and able to diagnose and solve collection challenges.

- have strong understanding of the code of conduct and can drive compliant, customer-centric collections.

- are proficient in the local language and comfortable working with cross-functional teams.

---

Source: CRED's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/cred-regional-collection-manager-bangalore-flows-96aa2833-91f9-4a0b-b674-ac88ccd6700b