---
title: "area collections manager chennai- flows"
company: "CRED"
company_url: "https://www.remjobs.works/companies/cred"
url: "https://www.remjobs.works/job/cred-area-collections-manager-chennai-flows-66f81297-9a62-4967-8cc4-ba936082e9dc"
apply_url: "https://jobs.lever.co/cred/af4cc539-ea8b-4405-8067-2d7d729c9759"
workplace: onsite
location: "tamil nadu"
employment_type: full-time
seniority: mid
role: finance-legal
region: other
date_posted: 2026-08-21T10:33:21.605Z
first_seen_by_remjobs: 2026-09-15T18:15:36.564Z
---

# area collections manager chennai- flows

**CRED** · tamil nadu

Apply: https://jobs.lever.co/cred/af4cc539-ea8b-4405-8067-2d7d729c9759

## About CRED

financial & lifestyle experiences crafted for the creditworthy.

## About the role

prefr (operated by CreditVidya) is a digital-first lending platform that makes credit accessible to millions across India. with loan offerings ranging from ₹50,000 to ₹5 Lakh, we’re enabling instant personal loans and flexible pay-later credit lines, especially for first-time borrowers and underserved regions. backed by RBI-approved NBFC partnerships, we’ve built a platform that uses selfie-based KYC, minimal documentation, and AI-powered underwriting to disburse loans within minutes.

##### what will you do:

- own collection performance for the assigned geography and bucket(s); understand local portfolio characteristics, monitor portfolio movement, and execute collection strategies to drive resolution and recovery outcomes.

- lead, coach, and develop a team of 2-5 direct reports; set clear expectations, review productivity and performance, and drive the team towards collection targets.

- manage 3-6 collection agencies across the assigned geography; ensure adequate capacity, drive productivity and resolution outcomes, and maintain adherence to quality and compliance standards.

- own resolution and recovery targets for the assigned portfolio; analyse MIS and key collection metrics, identify performance gaps, and implement corrective actions to improve outcomes.

- ensure adherence to RBI guidelines, company policies, and the code of conduct for collections; proactively identify and address compliance or process gaps.

- work closely with operations, risk, legal, analytics, and agency management teams to resolve dependencies, improve collection outcomes, and ensure effective execution of collection strategies.

##### you should apply if you have/are:

- strong understanding of the relevant region/state profile of customers across local districts, including good and challenging pin codes from a risk perspective.

- knowledge of local agencies and demonstrated ability to drive and manage collection agencies.

- proficient in the local language.

- knowledge of the code of conduct for collections and ability to explain its importance.

- strong understanding of the collections business.

- familiar with key collections metrics such as resolution rates, flow rates, bounce rates, ROR for recoveries, and NC/skip ratio, with an understanding of how these metrics impact collection outcomes.

---

Source: CRED's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/cred-area-collections-manager-chennai-flows-66f81297-9a62-4967-8cc4-ba936082e9dc