---
title: "Payment Operations Associate"
company: "Coins.ph"
company_url: "https://www.remjobs.works/companies/coins-ph"
url: "https://www.remjobs.works/job/coins-ph-payment-operations-associate-80aa81b9-6ef4-40a5-8189-60e2ec586c2e"
apply_url: "https://jobs.lever.co/coins/b3d3434d-3485-4e9a-98d2-e2f5a0bf3da1"
workplace: hybrid
location: "Taguig City, Metro Manila, Philippines"
employment_type: unspecified
seniority: entry
role: operations
region: asia-pacific
skills: ["ruby"]
date_posted: 2026-09-09T06:06:56.479Z
first_seen_by_remjobs: 2026-09-15T16:30:32.919Z
---

# Payment Operations Associate

**Coins.ph** · Taguig City, Metro Manila, Philippines

Apply: https://jobs.lever.co/coins/b3d3434d-3485-4e9a-98d2-e2f5a0bf3da1

## About the role

***Join the Pioneer Crypto Brand in the Philippines!***
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

##### What you'll do

- Process and monitor daily transactions, including PESONet and InstaPay transfer. Ensuring accuracy, completeness, and timely resolution of any discrepancies.

- Monitor dashboards and alerts to flag unusual transaction activity or system issues, escalating to the appropriate team when needed.

- Support reconciliation activities by validating transaction records against partner and bank reports, and following up on unmatched or pending items.

- Assist with exception handling and basic settlement tasks, coordinating with internal teams and external partners to resolve issues promptly.

- Coordinate with banks, e-wallets, and payment partners on routine day-to-day operational concerns.

- Maintain accurate documentation of daily operational activities, incidents, and resolutions.

- Support testing and validation efforts for new payment features, partners, or process changes.

- Follow internal controls, compliance requirements, and standard operating procedures related to fiat money movement and customer transactions.

- Perform ad hoc tasks and assist with smaller-scale projects under the broader Coins.ph Payments Operations initiatives.

##### What we expect from you

- 1-3 years of experience in payments operations, banking operations, fintech, or transaction processing roles.

- Exposure to or familiarity with PESONet and InstaPay payment rails is an advantage.

- Bachelor's degree in a relevant field (Business, Finance, Operations, or similar).

- Detail-oriented with strong analytical and problem-solving skills.

- Proficient with Google Suite, Excel, and operational dashboards.

- Good communication skills in both English and Filipino.

- Reliable, organized, and able to work well in a fast-paced environment with shifting priorities.

- Proficiency in leveraging AI productivity tools (e.g., Claude, ChatGPT) to streamline operational workflows, automate routine tasks, and enhance overall efficiency preferred.

***Join the Coins Team Now!***
**Meaningful Collaborations **- The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
**Scalable Growth -** Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
**A Space For Bright Ideas -** Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.

---

Source: Coins.ph's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/coins-ph-payment-operations-associate-80aa81b9-6ef4-40a5-8189-60e2ec586c2e