---
title: "Software Engineer"
company: "Clera"
company_url: "https://www.remjobs.works/companies/clera"
url: "https://www.remjobs.works/job/clera-software-engineer-14f07749-3a4a-4995-a0bb-e8d94f6b1b12"
apply_url: "https://jobs.ashbyhq.com/clera/da768b8f-b408-406c-8e4f-d2a12d2de58c"
workplace: onsite
location: "San Francisco"
employment_type: full-time
seniority: mid
role: software-engineering
region: united-states
skills: ["java", "python", "rust"]
date_posted: 2026-09-13T00:05:44.208Z
first_seen_by_remjobs: 2026-09-15T16:29:36.640Z
---

# Software Engineer

**Clera** · San Francisco

Apply: https://jobs.ashbyhq.com/clera/da768b8f-b408-406c-8e4f-d2a12d2de58c

## About Clera

Stop applying to startups. Start getting introduced. Clera connects you directly with hiring managers at the companies you want to work for.

## About the role

##### About the Role

This is a full-stack software engineering role at a seed-stage AI platform company serving the hospitality industry, where AI agents handle guest communication and operations workflows at scale. You'll own meaningful pieces of the AI system end-to-end, from intent classification and knowledge retrieval through tool orchestration and response generation. The engineering team is flat, giving you real autonomy over design decisions and the systems you build.

##### What You'll Do

- Design and build response generation pipelines, including routers, orchestrators, and synthesizers that classify intent, assemble context, select tools, and decide when to send or escalate.

- Develop knowledge retrieval systems that ground agent responses in accurate, current data despite messy real-world inputs.

- Build tool orchestration layers that execute multi-step workflows reliably, including graceful handling of third-party API failures mid-conversation.

- Create evaluation frameworks that measure quality against real conversations and catch regressions before they reach customers.

- Implement observability and tracing that makes agent reasoning legible and trustworthy to non-technical support teams.

- Design controls and interfaces that let support leads adjust agent behavior without writing code.

- Extend the system to voice conversations with real-time transcription and the same tool-use capabilities as text.

- Optimize for speed and cost through model routing, caching, and prompt refinement.

- Own infrastructure, data pipelines, integrations, and API work that underpin the platform.

##### What We're Looking For

- 3 or more years of experience building and shipping production systems that real users depend on.

- Experience designing and debugging AI/ML systems in production, including retrieval pipelines, prompt engineering, or model orchestration.

- Proficiency across multiple layers of the stack: backend, frontend, infrastructure, or data pipelines.

- Experience building and evaluating retrieval systems such as knowledge bases, ranking, context validation, or semantic search.

- Experience designing multi-step workflows, tool orchestration, or function-calling systems.

- Experience building observability, tracing, or debugging tools for complex pipelines.

- Proficiency in at least one backend language such as Python, Go, Rust, or Java.

- Experience integrating with third-party APIs and handling failure modes in production.

- Bonus: experience with real-time or low-latency systems, voice and transcription, model routing, or building configuration interfaces for non-technical users.

- Candidates must be authorized to work in the US (no visa sponsorship).

##### Compensation & Benefits

- Base salary: $130,000 to $220,000 annually

- Equity: 0.20% to 1.20%

- Comprehensive health insurance and 401(k) match

##### Location

On-site in San Francisco, CA. This is not a remote role.

---

Source: Clera's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/clera-software-engineer-14f07749-3a4a-4995-a0bb-e8d94f6b1b12